webmaster at fedoraproject.org

[Karsten Wade]

On Thu, 2007-07-12 at 17:24 -0400, Ricky Zhou wrote:
> Hi!
> 
> As mentioned in
> https://www.redhat.com/archives/fedora-devel-announce/2007-July/msg00003.html,
> the Infrastructure team has recently switched ticketing systems from
> OTRS to Trac (previously, webmaster at fedoraproject.org went to OTRS),
> which means that we need a new place for website requests.  Right now, a
> FAS account is required to submit a ticket to Trac, so this may not fit
> our needs exactly.  Does anybody have any suggestions for how we should
> handle website tickets (hopefully somewhat spam-resistant, unlike OTRS)?

This thread figured out what to do with webmaster emails.  That is very
different from a website ticket system.

We still need a ticketing system so amongst ourselves we can track who
is doing what, how, when, and why.

Trac +1 

- Karsten
-- 
   Karsten Wade, 108 Editor       ^     Fedora Documentation Project 
 Sr. Developer Relations Mgr.     |  fedoraproject.org/wiki/DocsProject
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