[Freeipa-users] ipa-finduser problem

[Rob Crittenden]

Shan Kumaraswamy wrote:
> Dear All,
> 
> [root at saprhds001 sbin]# kinit admin
> Password for admin at MYDOMAIN.COM <mailto:admin at MYDOMAIN.COM>:
> [root at saprhds001 sbin]# klist
> Ticket cache: FILE:/tmp/krb5cc_0
> Default principal: admin at MYDOMAIN.COM <mailto:admin at MYDOMAIN.COM>
> Valid starting     Expires            Service principal
> 07/08/10 16:37:47  07/09/10 16:37:43  krbtgt/BMIBANK.COM at MYDOMAIN.COM 
> <mailto:krbtgt/BMIBANK.COM at MYDOMAIN.COM>
> 
> Kerberos 4 ticket cache: /tmp/tkt0
> klist: You have no tickets cached
> [root at saprhds001 sbin]# /usr/sbin/ipa-finduser admin
> There was a problem importing one of the required Python modules. The
> error was:
>     No module named kerberos
> 
> And when I try to restart the ipa server, the ipa_webgui service is not 
> shouting down and web server not working. Please advice me what went wrong?

You need the python-kerberos package. Did you install this from source? 
Our dependencies within the source tree are a bit weak but installing 
using rpms should have required it.

For the restart problem, how are you restarting things? Can you look in 
/var/log/ipa_error.log to see if anything is logged? This is the web UI 
(TurboGears) error log. The Apache log in /var/log/httpd/error_log might 
have some relevant details as well.

rob