[Freeipa-users] ipa-finduser problem

[Rob Crittenden]

Shan Kumaraswamy wrote:
> Dear All,
> FreeIPA ipa_webgui not starting
>  
> Please find the below error message:
>  
> [root at saprhds001 ~]# /usr/sbin/ipactl restart
> Shutting down ipa_webgui:                                  [FAILED]
> Shutting down ipa_kpasswd:                                 [  OK  ]
> Stopping httpd:                                            [  OK  ]
> Stopping Kerberos 5 KDC:                                   [  OK  ]
> Shutting down dirsrv:
>     MYDOMAIN-COM...                                        [  OK  ]
> Shutting down ntpd:                                        [  OK  ]
> Starting dirsrv:
>     MYDOMAIN-COM...                                        [  OK  ]
> Starting ntpd:                                             [  OK  ]
> Starting Kerberos 5 KDC:                                   [  OK  ]
> Starting ipa_kpasswd:                                      [  OK  ]
> Starting ipa_webgui:                                       [  OK  ]
> Starting httpd:                                            [  OK  ]
> [root at saprhds001 ~]# tail -f /var/log/ipa_error.log
>   File "/usr/lib/python2.4/site-packages/pkg_resources.py", line 2479, in ?
>     working_set.require(__requires__)
>   File "/usr/lib/python2.4/site-packages/pkg_resources.py", line 585, in 
> require
>     needed = self.resolve(parse_requirements(requirements))
>   File "/usr/lib/python2.4/site-packages/pkg_resources.py", line 483, in 
> resolve
>     raise DistributionNotFound(req)  # XXX put more info here
>  
> Please help me to fix this issue.

Do you have any more context on this? Does it say anywhere what is not 
being found?

What is your distribution and where did you get the packages?

We've gotten reports of people trying to build ipa in CentOS and having 
problems like this related to python-cheetah. I've never seen a 
resolution nor have I been able to duplicate the problem so I'm not sure 
what the next step is, other than verifying that you have python-cheetah 
installed.

rob
> 
> On Thu, Jul 8, 2010 at 4:43 PM, Shan Kumaraswamy <shan.sysadm at gmail.com 
> <mailto:shan.sysadm at gmail.com>> wrote:
> 
>     Dear All,
> 
>     [root at saprhds001 sbin]# kinit admin
>     Password for admin at MYDOMAIN.COM <mailto:admin at MYDOMAIN.COM>:
>     [root at saprhds001 sbin]# klist
>     Ticket cache: FILE:/tmp/krb5cc_0
>     Default principal: admin at MYDOMAIN.COM <mailto:admin at MYDOMAIN.COM>
>     Valid starting     Expires            Service principal
>     07/08/10 16:37:47  07/09/10 16:37:43 
>     krbtgt/BMIBANK.COM at MYDOMAIN.COM <mailto:krbtgt/BMIBANK.COM at MYDOMAIN.COM>
> 
>     Kerberos 4 ticket cache: /tmp/tkt0
>     klist: You have no tickets cached
>     [root at saprhds001 sbin]# /usr/sbin/ipa-finduser admin
>     There was a problem importing one of the required Python modules. The
>     error was:
>         No module named kerberos
> 
>     And when I try to restart the ipa server, the ipa_webgui service is
>     not shouting down and web server not working. Please advice me what
>     went wrong?
>      
>      
>      
>     -- 
>     Thanks & Regards
>     Shan Kumaraswamy
> 
> 
> 
> 
> -- 
> Thanks & Regards
> Shan Kumaraswamy
> 
> 
> ------------------------------------------------------------------------
> 
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