[Freeipa-users] Asking for help with crashed freeIPA istance

[Florence Blanc-Renaud]

On 01/02/2017 07:24 PM, Daniel Schimpfoessl wrote:
> Thanks for your reply.
>
> This was the initial error I asked for help a while ago and did not get
> resolved. Further digging showed the recent errors.
> The service was running (using ipactl start --force) and only after a
> restart I am getting a stack trace for two primary messages:
>
> Could not connect to LDAP server host wwgwho01.webwim.com
> <http://wwgwho01.webwim.com> port 636 Error netscape.ldap.LDAPException:
> Authentication failed (48)
> ...
>
> Internal Database Error encountered: Could not connect to LDAP server
> host wwgwho01.webwim.com <http://wwgwho01.webwim.com> port 636 Error
> netscape.ldap.LDAPException: Authentication failed (48)
> ...
>
> and finally:
> [02/Jan/2017:12:20:34][localhost-startStop-1]: CMSEngine.shutdown()
>
>
> 2017-01-02 3:45 GMT-06:00 Florence Blanc-Renaud <flo at redhat.com
> <mailto:flo at redhat.com>>:
>
>     systemctl start pki-tomcatd at pki-tomcat.service
>
>
>
Hi Daniel,

the next step would be to understand the root cause of this 
"Authentication failed (48)" error. Note the exact time of this log and 
look for a corresponding log in the LDAP server logs 
(/var/log/dirsrv/slapd-DOMAIN-COM/access), probably a failing BIND with 
err=48. This may help diagnose the issue (if we can see which 
certificate is used for the bind or if there is a specific error message).

For the record, a successful bind over SSL would produce this type of 
log where we can see the certificate subject and the user mapped to this 
certificate:
[...] conn=47 fd=84 slot=84 SSL connection from 10.34.58.150 to 10.34.58.150
[...] conn=47 TLS1.2 128-bit AES; client CN=CA Subsystem,O=DOMAIN.COM; 
issuer CN=Certificate Authority,O=DOMAIN.COM
[...] conn=47 TLS1.2 client bound as uid=pkidbuser,ou=people,o=ipaca
[...] conn=47 op=0 BIND dn="" method=sasl version=3 mech=EXTERNAL
[...] conn=47 op=0 RESULT err=0 tag=97 nentries=0 etime=0 
dn="uid=pkidbuser,ou=people,o=ipaca"

Flo