[Freeipa-users] Asking for help with crashed freeIPA istance

[Daniel Schimpfoessl]

Flo,

these are all the errors found:
grep 'RESULT err=' access | perl -pe 's/.*(RESULT\s+err=\d+).*/$1/g' | sort
-n | uniq -c | sort -n
      2 RESULT err=6
     95 RESULT err=32
    200 RESULT err=14
   2105 RESULT err=0


2017-01-05 8:10 GMT-06:00 Florence Blanc-Renaud <flo at redhat.com>:

> On 01/04/2017 07:24 PM, Daniel Schimpfoessl wrote:
>
>> From the logs:
>> /var/log/dirsrv/slapd-DOMAIN-COM/errors
>> ... a few warnings about cache size, NSACLPLugin and schema-compat-plugin
>> [04/Jan/2017:12:14:21.392642021 -0600] slapd started.  Listening on All
>> Interfaces port 389 for LDAP requests
>>
>> /var/log/dirsrv/slapd-DOMAIN-COM/access
>> ... lots of entries, not sure what to look for some lines contain RESULT
>> with err!=0
>> [04/Jan/2017:12:18:01.753400307 -0600] conn=5 op=243 RESULT err=32
>> tag=101 nentries=0 etime=0
>> [04/Jan/2017:12:18:01.786928085 -0600] conn=44 op=1 RESULT err=14 tag=97
>> nentries=0 etime=0, SASL bind in progress
>>
>> Hi Daniel,
>
> are there any RESULT err=48 that could correspond to the error seen on pki
> logs?
>
> Flo
>
> /var/log/dirsrv/slapd-DOMAIN-COM/errors
>> [04/Jan/2017:12:19:25.566022098 -0600] slapd shutting down - signaling
>> operation threads - op stack size 5 max work q size 2 max work q stack
>> size 2
>> [04/Jan/2017:12:19:25.572566622 -0600] slapd shutting down - closing
>> down internal subsystems and plugins
>>
>>
>> 2017-01-04 8:38 GMT-06:00 Daniel Schimpfoessl <daniel at schimpfoessl.com
>> <mailto:daniel at schimpfoessl.com>>:
>>
>>     Do you have a list of all log files involved in IPA?
>>     Would be good to consolidate them into ELK for analysis.
>>
>>     2017-01-04 2:48 GMT-06:00 Florence Blanc-Renaud <flo at redhat.com
>>     <mailto:flo at redhat.com>>:
>>
>>
>>         On 01/02/2017 07:24 PM, Daniel Schimpfoessl wrote:
>>
>>             Thanks for your reply.
>>
>>             This was the initial error I asked for help a while ago and
>>             did not get
>>             resolved. Further digging showed the recent errors.
>>             The service was running (using ipactl start --force) and
>>             only after a
>>             restart I am getting a stack trace for two primary messages:
>>
>>             Could not connect to LDAP server host wwgwho01.webwim.com
>>             <http://wwgwho01.webwim.com>
>>             <http://wwgwho01.webwim.com> port 636 Error
>>             netscape.ldap.LDAPException:
>>             Authentication failed (48)
>>             ...
>>
>>             Internal Database Error encountered: Could not connect to
>>             LDAP server
>>             host wwgwho01.webwim.com <http://wwgwho01.webwim.com>
>>             <http://wwgwho01.webwim.com> port 636 Error
>>             netscape.ldap.LDAPException: Authentication failed (48)
>>             ...
>>
>>             and finally:
>>             [02/Jan/2017:12:20:34][localhost-startStop-1]:
>>             CMSEngine.shutdown()
>>
>>
>>             2017-01-02 3:45 GMT-06:00 Florence Blanc-Renaud
>>             <flo at redhat.com <mailto:flo at redhat.com>
>>             <mailto:flo at redhat.com <mailto:flo at redhat.com>>>:
>>
>>                 systemctl start pki-tomcatd at pki-tomcat.service
>>
>>
>>
>>         Hi Daniel,
>>
>>         the next step would be to understand the root cause of this
>>         "Authentication failed (48)" error. Note the exact time of this
>>         log and look for a corresponding log in the LDAP server logs
>>         (/var/log/dirsrv/slapd-DOMAIN-COM/access), probably a failing
>>         BIND with err=48. This may help diagnose the issue (if we can
>>         see which certificate is used for the bind or if there is a
>>         specific error message).
>>
>>         For the record, a successful bind over SSL would produce this
>>         type of log where we can see the certificate subject and the
>>         user mapped to this certificate:
>>         [...] conn=47 fd=84 slot=84 SSL connection from 10.34.58.150 to
>>         10.34.58.150
>>         [...] conn=47 TLS1.2 128-bit AES; client CN=CA
>>         Subsystem,O=DOMAIN.COM <http://DOMAIN.COM>; issuer
>>         CN=Certificate Authority,O=DOMAIN.COM <http://DOMAIN.COM>
>>         [...] conn=47 TLS1.2 client bound as
>> uid=pkidbuser,ou=people,o=ipaca
>>         [...] conn=47 op=0 BIND dn="" method=sasl version=3 mech=EXTERNAL
>>         [...] conn=47 op=0 RESULT err=0 tag=97 nentries=0 etime=0
>>         dn="uid=pkidbuser,ou=people,o=ipaca"
>>
>>         Flo
>>
>>
>>
>>
>
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