[K12OSN] Linux-based helpdesk software

[Les Bell]

"troybanther" <troybanther at plateautel.net> wrote:

>>
Is there any Linux-based or web-based Help Desk software? I am
looking to find or create an IT-centered asset tracking or problem
report type of database.
<<

We're using IRM (http://www.stackworks.net/view.php/irm/index.html). It's
PHP, installs easily. A few rough edges, but the basic functionality is
there. It needs a bit of work customising reports, though.

Best,

--- Les Bell, RHCE, CISSP
[http://www.lesbell.com.au]