[K12OSN] switch advice: Netgear or 3com

norbert bear2bar at netscape.net
Mon Sep 27 17:17:50 UTC 2004

Hi Les,

I was referring to their router and wireless NICs (PCI & USB). I just 
asked about configuration of the router attached to a linux server and 
setup for the
NICs on both Win & Linux stations. The answer from netgear was that 
although on the packaging they support Linux this is NOT free only the 
Windows support is free.
The original reason that I had bought the netgear product was that the 
literature & package both indicated that it worked with linux. Needless 
to say I was extremely "!@#$%#@@###" when I learned that linux support 
came at a price, since linux issues had to be escaladed to their 2nd 
tier support & that level of support was not free!
I never got to considering a third party driver or application after 
that response.


les at futuresource.com wrote:

>On Mon, 2004-09-27 at 10:37, norbert wrote:
>>Its not that netgear will not give warranty but rather that they want to 
>>charge for it because I was in a Linux environment that left me totally 
>>discusted !
>That doesn't make any sense for a switch where the OS of the connected
>devices is irrelevant.  Are you sure you aren't talking about a NIC or
>wireless adapter where you were asking them to support a driver written
>by someone else?
>  Les Mikesell
>    les at futuresource.com
>K12OSN mailing list
>K12OSN at redhat.com
>For more info see <http://www.k12os.org>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://listman.redhat.com/archives/k12osn/attachments/20040927/760a7250/attachment.htm>

More information about the K12OSN mailing list