[K12OSN] switch advice: Netgear or 3com
norbert
bear2bar at netscape.net
Mon Sep 27 17:17:50 UTC 2004
Hi Les,
I was referring to their router and wireless NICs (PCI & USB). I just
asked about configuration of the router attached to a linux server and
setup for the
NICs on both Win & Linux stations. The answer from netgear was that
although on the packaging they support Linux this is NOT free only the
Windows support is free.
The original reason that I had bought the netgear product was that the
literature & package both indicated that it worked with linux. Needless
to say I was extremely "!@#$%#@@###" when I learned that linux support
came at a price, since linux issues had to be escaladed to their 2nd
tier support & that level of support was not free!
I never got to considering a third party driver or application after
that response.
norbert
les at futuresource.com wrote:
>On Mon, 2004-09-27 at 10:37, norbert wrote:
>
>
>>Hi,
>>
>>Its not that netgear will not give warranty but rather that they want to
>>charge for it because I was in a Linux environment that left me totally
>>discusted !
>>
>>
>
>That doesn't make any sense for a switch where the OS of the connected
>devices is irrelevant. Are you sure you aren't talking about a NIC or
>wireless adapter where you were asking them to support a driver written
>by someone else?
>
>---
> Les Mikesell
> les at futuresource.com
>
>
>
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>
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