[K12OSN] Re: help desk software

[David Tisdell]

Thanks Les!
On Wed, 2005-02-02 at 11:54, David Tisdell wrote:
> Hi all,
> What are people using for help desk software? We are
> looking for something that will generate tickets,
> interface with a pop3 server and allow you to
maintain
> a knowledgebase. Thanks.

This one isn't exactly trivial to install but it is
free and
very good:  Request Tracker
(http://www.bestpractical.com/rt/).

-- 
  Les Mikesell
   les at futuresource.com


		
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