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RE: [K12OSN] Wow Factor

Egroupware is a whole lot more than a ticket system.  The question was regarding the "Wow" factor.  Egroupware has many different elements that may appeal to various people while demonstrating use for Open software.  I haven't looked at RT, I will check it out.

Ronald R. McDaniel
Conecuh County Schools
(251) 578-7073 x26
(251) 230-0658 cell
rmcdaniel indata us

-------- Original Message --------
Subject: Re: [K12OSN] Wow Factor
From: Kanwar Ranbir Sandhu <m3freak rogers com>
Date: Wed, July 13, 2005 4:08 pm
To: k12osn redhat com

On Wed, 2005-13-07 at 07:11 -0700, rmcdaniel indata us wrote:
> Have you taken a look at Egroupware???   This is a fantastic
> collaboration program.  We are using this as a tool for our faculty
> and also as a Trouble Ticket program for computer support.

We use Request Tracker for our ticket system.  IMHO, there isn't
anything else in the F/OSS space that is any better: RT is simply
amazing.  It might look like overkill, but it isn't! :)

Check it out: www.bestpractical.com

There's a live demo of the latest code, here:


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Kanwar Ranbir Sandhu
Systems Aligned Inc.

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