On May 20, 2005, at 8:25 AM, Mark Cockrell wrote:
Here's what Paul Murphy had to say on the subject.
"Long, long, ago I put a six user SCO Unix system into an accounting office along with a nicely set-up RealWorld Accounting package and six dumb terminals - 1986 after all! The system they had been using ran under PC-DOS and wan't remotely comparable to RealWorld in functionality or anything else but I made the mistake of showing them that SCO/Unix provided DOS emulation.
I had the idea that this would help them port their data across into RealWorld but that's not what happened. Since they lived from one crisis to the next they never made time to learn the new system and, a year later, were running six copies of their old system on the SCO machine.
I learnt a new rule from them, a rule that has colored my actions ever since:
People who are too busy to take an hour or two to learn how to use a new tool that will save them considerable time, will gladly devote hundreds of hours to avoiding that hour or two of learning.
So now when I make software change recommendations, I make sure they either have the time and leisure to learn properly, or absolutely no alternative.