[K12OSN] Firefox hainging for some users

dahopkins at comcast.net dahopkins at comcast.net
Thu Dec 7 15:22:51 UTC 2006


Thanks!  Just one question.  The "*", what happens if they have more than one directory under .mozilla/firefox?  A couple of students do (don't know why/how, but ..).  I guess I could create a simple for loop and then loop over the subdirectories of ~username/.mozilla/firefox and just remove any lock files.  I will let the tech teacher know and see if this solves it.

Dave Hopkins

-------------- Original message -------------- 
From: Eric Harrison <eharrison at mail.mesd.k12.or.us> 

> dahopkins at comcast.net wrote: 
> > Another issue has now come up. aaarrgghhh!!! Some users, at random 
> > it seems, are being locked out of using firefox. They get a message 
> > that firefox is in use. This has been very sporadic (just a few 
> > users) for about 3 weeks, but recently is getting worse. Simply 
> > deleting .mozilla in their home directory allows firefox to start 
> > again. So ... it is probably a lock on some file, but which one? 
> > Better yet, would upgrading to 2.0 fix this without breaking 
> > something else? And ... random thought, could it be beagleindex 
> > grabbing the cache files or something? The users do not show firefox 
> > running for them. I have the purge_user option set, so logging 
> > on/off should kill any processes as well. Anyhow, the tech teacher 
> > is now officially at wits end, as is this volunteer :) Sorry for 
> > the problem, just aren't enough hours in my day at present to handle 
> > everything it seems. 
> > 
> > Sincerely, Dave ... 
> > 
> I'll think through an automated solution, but in the meantime here is a 
> manual one.... 
> If the user's firefox process dies a sudden death, it can leave a stale 
> lock file around. If the user has no running firefox-bin processes (I'm 
> pretty sure "pkill -u firefox-bin" would do the trick), 
> you can safely remove the lock file: 
> rm ~username/.mozilla/firefox/*/lock 
> -Eric 
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