[K12OSN] OSticket a good trouble ticket prog

[Les Mikesell]

On Tue, 2006-03-14 at 07:41, Mark Gumprecht wrote:
> I've been using IRM
> http://www.stackworks.net/view.php/irm/index.html

Don't forget Request Tracker: http://www.bestpractical.com/rt/.
It can be a little tricky to set up but is very flexible and
dependable once you get it running.  There is also an
asset tracker add on that ties to inventory.   There may
be a VMware appliance version available soon to eliminate
the trouble of installing all of the perl module dependencies.

-- 
  Les Mikesell
  les at futuresource.com