[K12OSN] OSticket a good trouble ticket prog
Les Mikesell
les at futuresource.com
Tue Mar 14 14:34:44 UTC 2006
On Tue, 2006-03-14 at 07:41, Mark Gumprecht wrote:
> I've been using IRM
> http://www.stackworks.net/view.php/irm/index.html
Don't forget Request Tracker: http://www.bestpractical.com/rt/.
It can be a little tricky to set up but is very flexible and
dependable once you get it running. There is also an
asset tracker add on that ties to inventory. There may
be a VMware appliance version available soon to eliminate
the trouble of installing all of the perl module dependencies.
--
Les Mikesell
les at futuresource.com
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