[K12OSN] So close....

[Tom Wolfe]

Dell will always beat the public web pricing (for me, and I assume they
will do the same for others too!) I have asked my sales rep to always
ensure this is the case and periodically check up on him. Occasionally I
notice he's slipped but 90% of the time he's on the ball; what more can
you ask? And, 90% of the time he's BELOW the web pricing, like for a D820
and D420 I recently ordered: he knocked almost $1K off the combined total
(which came to almost $5K in the end, that's about 17% discount) if you
can believe it. His pricing always includes, for example, the shipping and
handling and enviro fees which are not necessarily evident up-front on the
web pricing...

I have had my struggles with Dell, but I can say the same about all
vendors.

Regards,
Tom Wolfe


On Wed, 8 Nov 2006, Eric Brown wrote:

> Our problem with dealing with Dell directly is that they will often
> quote us higher prices than if we were Joe Public walking in off the
> street.  Our principal has even resorted to using his personal credit
> card and purchasing computers to save several hundreds of dollars per
> machine.
>
> We've tried multiple methods of trying to get them to cut us a better
> deal, but they just won't cooperate very well with us here in Iowa.
>
> Eric
>
> On 11/8/06, Tom Wolfe <twolfe at sawback.com> wrote:
> > I deal with Dell, who has always been accommodating with PO's and even ship
> > without PO's on our Net-30 day account here in (normally but not now) sunny
> > Alberta.
> >
> > I've also dealt with Tiger Direct for simple parts and have thought their
> > service was totally fine (but use an air miles credit card and haven't had
> > to deal with the rebate/return end of things yet...). Dell is the same as
> > Tiger Direct though with respect to misc non-Dell-branded items like hard
> > drives, etc: if you have a warranty issue you need to go straight to the
> > manufacturer.
> >
> > ...btw I've given up on the sound for now but am going ahead with the lab.
> > It's about 50-50 the teachers who want sound vs the teachers who don't want
> > sound!
> >
> > Regards,
> > Tom Wolfe
> >
> > -----Original Message-----
> > From: k12osn-bounces at redhat.com [mailto:k12osn-bounces at redhat.com] On Behalf
> > Of Rob Owens
> > Sent: November 8, 2006 06:09
> > To: Support list for open source software in schools.
> > Subject: Re: [K12OSN] So close....
> >
> > I've dealt with Tigerdirect twice and had terrible
> > service both times.  In addition to that, of the 4
> > rebates I submitted for products I ordered from them
> > (rebates which were included in Tiger's advertised
> > price for the components) I received zero.
> >
> > -Rob
> >
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