[K12OSN] [OT] Ticket tracker

[Nadav Kavalerchik]

try using creator.zoho.com
they have many online ajax applications. including ticket tracker, online word 
proccesor, spread sheet, presentations...

On Tuesday 14 November 2006 21:28, Les Mikesell wrote:
> On Tue, 2006-11-14 at 11:41 -0700, Ben Nickell wrote:
> > I would like to install a simple ticket tracking system.  I've follow
> > the periodic discussions about them here with interest, and decided I'd
> > try request-tracker  or irm, both of which have been recommended here
> > and while they may be a bit of overkill, they look like they fit my
> > needs well.
> >
> > The problem is, I don't really like to install and maintain them outside
> > the packaging system, and the debian packages in the Ubuntu LTS universe
> > repository have old dependencies.  Irm wants to uninstall php5 apache
> > module and use php4.  Maybe this isn't such a big deal, but looking to
> > the future since this is a new server.   Request tracker wants apache1,
> > exim, and a whole page of perl modules.   Neither of these are ideal to
> > me as this is a multi-use webserver and I'm trying to consolidate
> > servers so I don't want to limit myself.  Sound like I'm just making it
> > to hard as usual.
>
> If you run it under fastcgi instead of mod_perl you remove the apache
> version dependencies. That probably doesn't help with the ubuntu/debian
> package though but the only really hard part is getting all the perl
> modules installed.
>
> > I'm thinking of VMware or I'm open to other alternatives, but the
> > overriding feature I'm looking for is that it is easy to use, maintain
> > and upgrade because I'd like to use it for the long term.  Anyone have
> > something that works for them in such a scenario?
>
> I've been hoping someone would build a downloadable vmware appliance.
> Meanwhile I'm using a hand-installed version from these instructions:
> http://wiki.bestpractical.com/index.cgi?RHEL4InstallGuide
> on the EL (centos-based) version of k12ltsp. It runs as a virtual
> host with fastcgi and doesn't bother any of the other vhosts or
> require a special apache.
>
> If you were going to dedicate a box or run under vmware, I'd probably
> go with the RPM-installed mod_perl version here instead:
> http://wiki.bestpractical.com/index.cgi?RPMInstall