[K12OSN] Firefox won't start for one user
Petre Scheie
petre at maltzen.net
Thu Sep 7 18:27:10 UTC 2006
Assuming the user with the problem is named Bob, have someone open a command
prompt/terminal and type
ps -ef |grep firefox
and see if Bob's ID comes up.
If Bob still has a firefox session running, he can kill it by typing
kill -9 PID
where PID is the number in the second column shown for Bob's rogue firefox session. If
that's not clear, have Bob (or root) type this:
kill -9 $(ps -ef |grep bob|grep firefox|awk '{print $2}')
Reading the above to someone over the phone will be nearly impossible, but perhaps you
could paste it into an email and mail it to the on-site person.
HTH
Petre
Jim Anderson wrote:
> Hello,
>
> I have a user who, no matter where he logs in, cannot start Firefox now.
> He gets a message that Firefox is already running. We're using K12LTSP
> v.5. Other users have no trouble starting Firefox.
>
> Unfortunately, I am not able to be at the site. I don't know if he
> somehow created another profile and I am unable to question him or view
> what he is doing directly. There is someone at the site who I can talk
> through a fix.
>
> Jim Anderson
>
>
> _______________________________________________
> K12OSN mailing list
> K12OSN at redhat.com
> https://www.redhat.com/mailman/listinfo/k12osn
> For more info see <http://www.k12os.org>
>
More information about the K12OSN
mailing list