[K12OSN] Printing stopped after installing new printer?
David Hopkins
dahopkins429 at gmail.com
Thu Mar 8 14:04:54 UTC 2007
All,
The Tech Coord installed a new printer yesterday. Printing to it works if
using the cups web interface. But ... not a single application on the
system can now print to anything. e.g. Firefox and Staroffice both only
show generic printer. lpstat -a hangs and returns nothing. On the other
k12ltsp server, lpstat -a returns a list of all printers installed for the
school, including the printers on the misbehaving system, so cups is
working.
So ... any ideas what has broken? I would guess it is some
authentication/privelege issue on a file/directory that lp wants to use, but
which one? When the tech coord installed the printer, he said that Toshiba
instructed him to 'just launch the self-extracting archive' for the printer
that was delivered. I have no idea what this did since my normal way of
installing a new printer is to just get the ppd file and use it.
Additional info: Printing to printers attached to this system work if
printing from any other system, so the cups interface seems to be working
properly.
????
Sincerely,
Dave Hopkins
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