[K12OSN] Printing stopped after installing new printer?

[David Hopkins]

All,

The Tech Coord installed a new printer yesterday.  Printing to it works if
using the cups web interface.  But ... not a single application on the
system can now print to anything.  e.g. Firefox and Staroffice both only
show generic printer.  lpstat -a hangs and returns nothing.  On the other
k12ltsp server, lpstat -a returns a list of all printers installed for the
school, including the printers on the misbehaving system, so cups is
working.

So ... any ideas what has broken?  I would guess it is some
authentication/privelege issue on a file/directory that lp wants to use, but
which one?  When the tech coord installed the printer, he said that Toshiba
instructed him to 'just launch the self-extracting archive' for the printer
that was delivered.  I have no idea what this did since my normal way of
installing a new printer is to just get the ppd file and use it.

Additional info:  Printing to printers attached to this system work if
printing from any other system, so the cups interface seems to be working
properly.

????

Sincerely,
Dave Hopkins
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