[libvirt PATCH] gitlab: Ask users not to attach screenshots to bug reports

[Andrea Bolognani]

On Fri, Feb 10, 2023 at 11:11:03AM +0000, Daniel P. Berrangé wrote:
> On Fri, Feb 10, 2023 at 02:27:46AM -0800, Andrea Bolognani wrote:
> > On Fri, Feb 10, 2023 at 09:50:25AM +0000, Daniel P. Berrangé wrote:
> > > IMHO if someone provides a bug report with a screenshot and there is not
> > > sufficient accompanying information, just nicely ask them to explain the
> > > problem in a little more detail. We need todo that with plenty of bugs
> > > which don't have screenshots either, and screenshots can be helpful in
> > > some cases.
> >
> > Sure, but there's a difference between asking for more details, which
> > can always be done as a follow-up, and asking users to provide
> > information as plain text instead of screenshots. In the latter case,
> > once the screenshot has been attached, that's it, there's no going
> > back.
>
> Why can't we ask users to add the XML as text afterwards ? I've often
> done just that when people have attached images, if it was useful to
> me to have it in text format.

That feels worse, from the user's point of view, than being asked to
do that ahead of time, because it introduces friction and delays.


Anyway, clearly people are not into this patch and I don't care
enough about it to fiercely advocate for its inclusion, so let's all
grab our favorite

  SNACK

and move on :)

-- 
Andrea Bolognani / Red Hat / Virtualization