[libvirt-users] hardware error 0x80000021 on Ubuntu 12.10, need advice

[Sebastien Douche]

Hi,
On a DELL r610 (Intel Xeon L5520) and a Windows guest I have an
hardware error. The bug is well known[1][2] and seems fixed with the
package 3.5.0-16-generic. But I use 3.5.0-30-generic.  Do I need to
upgrade to 13.10? Or just the kernel ? Or modify the options of the
kvm module?


Thanks.



[1] https://bugzilla.redhat.com/show_bug.cgi?id=854983
[2] https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1045027




logs:

2013-05-23 15:54:02.306+0000: starting up
LC_ALL=C PATH=/usr/local/sbin:/usr/local/bin:/usr/bin:/usr/sbin:/sbin:/bin
QEMU_AUDIO_DRV=none /usr/bin/kvm-spice -name windows1 -S -M pc-1.2
-enable-kvm -m 3500 -smp 2,sockets=2,cores=1,threads=1 -uuid
d170225e-7367-4ece-4338-6b1811c10c0c -no-user-config -nodefaults
-chardev socket,id=charmonitor,path=/var/lib/libvirt/qemu/windows1.monitor,server,nowait
-mon chardev=charmonitor,id=monitor,mode=control -rtc base=localtime
-no-shutdown -device piix3-usb-uhci,id=usb,bus=pci.0,addr=0x1.0x2
-drive file=/srv/kvm/windows1.img,if=none,id=drive-ide0-0-0,format=qcow2
-device ide-hd,bus=ide.0,unit=0,drive=drive-ide0-0-0,id=ide0-0-0,bootindex=1
-drive file=/srv/iso/windows7ultimate.iso,if=none,id=drive-ide0-1-0,readonly=on,format=raw
-device ide-cd,bus=ide.1,unit=0,drive=drive-ide0-1-0,id=ide0-1-0
-netdev tap,fd=18,id=hostnet0,vhost=on,vhostfd=19 -device
virtio-net-pci,netdev=hostnet0,id=net0,mac=52:54:00:49:32:cc,bus=pci.0,addr=0x3
-chardev pty,id=charserial0 -device
isa-serial,chardev=charserial0,id=serial0 -device usb-tablet,id=input0
-vnc 127.0.0.1:0 -vga std -device
virtio-balloon-pci,id=balloon0,bus=pci.0,addr=0x4
char device redirected to /dev/pts/1
KVM: entry failed, hardware error 0x80000021

If you're running a guest on an Intel machine without unrestricted mode
support, the failure can be most likely due to the guest entering an invalid
state for Intel VT. For example, the guest maybe running in big real mode
which is not supported on less recent Intel processors.

EAX=00000010 EBX=00000080 ECX=00000000 EDX=00000080
ESI=0025da4a EDI=0007da4a EBP=00001f20 ESP=00000200
EIP=0000009b EFL=00000002 [-------] CPL=3 II=0 A20=1 SMM=0 HLT=0
ES =0020 00000200 0000ffff 00009300
CS =b000 002b0000 0000ffff 0000f300
SS =0020 00000200 0000ffff 0000f300
DS =0020 00000200 0000ffff 00009300
FS =0020 00000200 0000ffff 00009300
GS =0020 00000200 0000ffff 00009300
LDT=0000 00000000 0000ffff 00008200
TR =0000 00000000 0000ffff 00008b00
GDT=     002b0000 00000027
IDT=     00000000 000003ff
CR0=00000010 CR2=00000000 CR3=00000000 CR4=00000000
DR0=0000000000000000 DR1=0000000000000000 DR2=0000000000000000
DR3=0000000000000000
DR6=00000000ffff0ff0 DR7=0000000000000400
EFER=0000000000000000
Code=02 00 00 ea 91 00 00 00 18 00 0f 20 c0 66 83 e0 fe 0f 22 c0 <66>
31 c0 8e d8 8e c0 8e d0 66 bc 00 04 00 00 8e e0 8e e8 ea 00 00 00 20
00 00 00 20 4a da



--
Sebastien Douche <sdouche at gmail.com>
Twitter: @sdouche / G+: +sdouche