[Pki-users] ESC Format / Enroll Error

Tue Dec 23 22:34:53 UTC 2008

I'll have to take a closer look later but there is a quick thing you can 
try.

Also, remember depending upon your card, if you make too many failed 
attempts at a secure channel, the card can lock itself up.

In /var/lib/pki-tps/conf/CS.cfg you will have a block like this:

channel.defKeyVersion=1
channel. defKeyIndex=1

We have experimented with some other cards where the following works:

channel.defKeyVersion=0
channel.defKeyIndex=0

Zach Casper wrote:
>
> tps-error.log
> ...
> [2008-12-23 12:09:39] ba5de4e0 RA_Processor::SetupSecureChannel - 
> Failed to create a secure channel - potentially due to an RA/TKS key 
> mismatch or differing RA/TKS key versions.
> [2008-12-23 12:09:39] ba5de4e0 RA_Processor::UpgradeApplet - channel 
> creation failure
> [2008-12-23 12:10:20] ba5cb398 RA_Processor::SetupSecureChannel - 
> Failed to create a secure channel - potentially due to an RA/TKS key 
> mismatch or differing RA/TKS key versions.
> [2008-12-23 12:10:20] ba5cb398 RA_Processor::UpgradeApplet - channel 
> creation failure
> [2008-12-23 12:11:14] b8e04520 RA_Processor::SetupSecureChannel - 
> Failed to create a secure channel - potentially due to an RA/TKS key 
> mismatch or differing RA/TKS key versions.
> [2008-12-23 12:11:14] b8e04520 RA_Processor::UpgradeApplet - channel 
> creation failure
> [2008-12-23 12:39:38] ba5c00e0 RA_Processor::SetupSecureChannel - 
> Failed to create a secure channel - potentially due to an RA/TKS key 
> mismatch or differing RA/TKS key versions.
> [2008-12-23 12:39:38] ba5c00e0 RA_Processor::UpgradeApplet - channel 
> creation failure
> [2008-12-23 12:44:27] ba5b14c8 RA_Processor::SetupSecureChannel - 
> Failed to create a secure channel - potentially due to an RA/TKS key 
> mismatch or differing RA/TKS key versions.
> [2008-12-23 12:44:27] ba5b14c8 RA_Processor::UpgradeApplet - channel 
> creation failure
> [2008-12-23 12:45:54] ba5f2590 RA_Processor::SetupSecureChannel - 
> Failed to create a secure channel - potentially due to an RA/TKS key 
> mismatch or differing RA/TKS key versions.
> [2008-12-23 12:45:54] ba5f2590 RA_Processor::UpgradeApplet - channel 
> creation failure
>
> tps-debug.log
> ...
> [2008-12-23 12:45:54] ba5f2590 RA_Format_Processor::Process - 
> Authenticate returns: 0
> [2008-12-23 12:45:54] ba5f2590 AP_Session::WriteMsg - Sent 
> 's=67&msg_type=14&current_state=10&next_task_name=PROGRESS_APPLET_UPGRADE'
> [2008-12-23 12:45:54] ba5f2590 RA_Processor::UpgradeApplet - path = 
> /usr/share/pki/tps/applets/1.3.44724DDE.ijc
> [2008-12-23 12:45:54] ba5f2590 AP_Session::WriteMsg - pdu_len='12'
> [2008-12-23 12:45:54] ba5f2590 AP_Session::WriteMsg - Sent 
> 's=68&msg_type=9&pdu_size=12&pdu_data=%00%A4%04%00%07%A0%00%00%00%03%00%00'
> [2008-12-23 12:45:54] ba5f2590 AP_Session::ReadMsg - decoded pdu = 
> (length='20')
> [2008-12-23 12:45:54] ba5f2590 AP_Session::ReadMsg - 6f 10 84 08 a0 00 
> 00 00 03 00
> [2008-12-23 12:45:54] ba5f2590 AP_Session::ReadMsg - 00 00 a5 04 9f 65 
> 01 ff 90 00
> [2008-12-23 12:45:54] ba5f2590 AP_Session::ReadMsg -
> [2008-12-23 12:45:54] ba5f2590 AP_Session::WriteMsg - pdu_len='13'
> [2008-12-23 12:45:54] ba5f2590 AP_Session::WriteMsg - Sent 
> 's=71&msg_type=9&pdu_size=13&pdu_data=%80%50%01%01%08%56%F5%29%9D%7B%8F%6F%A7'
> [2008-12-23 12:45:54] ba5f2590 AP_Session::ReadMsg - decoded pdu = 
> (length='2')
> [2008-12-23 12:45:54] ba5f2590 AP_Session::ReadMsg - 6a 86
> [2008-12-23 12:45:54] ba5f2590 RA_Format_Processor::Process - applet 
> upgrade failed
> [2008-12-23 12:45:54] ba5f2590 AP_Session::WriteMsg - pdu_len='12'
> [2008-12-23 12:45:54] ba5f2590 AP_Session::WriteMsg - Sent 
> 's=68&msg_type=9&pdu_size=12&pdu_data=%00%A4%04%00%07%62%76%01%FF%00%00%00'
> [2008-12-23 12:45:54] ba5f2590 AP_Session::ReadMsg - decoded pdu = 
> (length='2')
> [2008-12-23 12:45:54] ba5f2590 AP_Session::ReadMsg - 90 00
> [2008-12-23 12:45:54] ba5f2590 AP_Session::WriteMsg - Sent 
> 's=43&msg_type=13&operation=5&result=1&message=19'
>
> zach
>
> _____________________________________________
> *From:* Jack Magne [mailto:jmagne at redhat.com]
> *Sent:* Tuesday, December 23, 2008 2:38 PM
> *To:* Adewumi, Julius-p99373
> *Cc:* Zach Casper; pki-users at redhat.com
> *Subject:* Re: [Pki-users] ESC Format / Enroll Error
>
> You are having a problem creating a secure channel. Perhaps posting a
>
> snippet of the log might help.
>
>
>
> Adewumi, Julius-p99373 wrote:
>
> > You might want to play with changing "false" to "true in the CS.cfg for
>
> > op.enroll.userKey.update.applet.emptyToken.enable=false or the
>
> > op.format... equivalent , etc.
>
> >
>
> > /From: Julius Adewumi/
>
> > /@GDC4S.com/
>
> > /Ph:480-441-6768/
>
> > /Contract Corp:MTSI/
>
> >
>
> >
>
> > ------------------------------------------------------------------------
>
> > *From:* pki-users-bounces at redhat.com
>
> > [mailto:pki-users-bounces at redhat.com] *On Behalf Of *Zach Casper
>
> > *Sent:* Tuesday, December 23, 2008 12:00 PM
>
> > *To:* pki-users at redhat.com
>
> > *Subject:* RE: [Pki-users] ESC Format / Enroll Error
>
> >
>
> > Tps-debug log shows the following:
>
> >
>
> > RA_Format_Processor::Process – applet upgrade failed
>
> >
>
> > Tps-error log show the following:
>
> >
>
> > RA_Processor::SetupSecureChannel – Failed to create a secure channel
>
> > 0- potentially due to an RA/TKS key mismatch or differing RA/TKS key
>
> > versions.
>
> >
>
> > RA_Processor::UpgradeApplet -0 channel create failure
>
> >
>
> > And a series of Bad Response when trying to SelectApplet or GetStatus
>
> >
>
> > zach
>
> >
>
> > _____________________________________________
>
> > *From:* Jack Magne [mailto:jmagne at redhat.com]
>
> > *Sent:* Tuesday, December 23, 2008 1:10 PM
>
> > *To:* Zach Casper
>
> > *Subject:* Re: [Pki-users] ESC Format / Enroll Error
>
> >
>
> > The first step would be to take a look at the tps log or smart card
>
> > server.
>
> >
>
> > These can be found at:
>
> >
>
> > /var/lib/pki-tps/logs/tps-debug.log
>
> >
>
> > Search the bottom of the log for error 19 and it should give you an idea
>
> >
>
> > of what TPS was trying to do at the time.
>
> >
>
> > Zach Casper wrote:
>
> >
>
> > >
>
> >
>
> > > We have an Infineon Smart Card and currently we are unable to
>
> >
>
> > > Format/Enroll due to the following ESC Error
>
> >
>
> > >
>
> >
>
> > > “Formatting of smart card failed. Error: The Smart Card Server cannot
>
> >
>
> > > upgrade the software on your smart card.”
>
> >
>
> > >
>
> >
>
> > > And Diagnostics show this error:
>
> >
>
> > >
>
> >
>
> > > “Attempting to Format Key, ID: ####### - Key Format failure, Error: 
> 19.”
>
> >
>
> > >
>
> >
>
> > > This card comes up as “Formatted” because we’ve manually installed a
>
> >
>
> > > version of the Dogtag applet prior to using ESC & Dogtag.
>
> >
>
> > >
>
> >
>
> > > Any advice on how we can troubleshoot?
>
> >
>
> > >
>
> >
>
> > > --
>
> >
>
> > >
>
> >
>
> > > Zach Casper
>
> >
>
> > >
>
> >
>
> > > Envieta LLC
>
> >
>
> > >
>
> >
>
> > > ----------------------------------------
>
> >
>
> > >
>
> >
>
> > > 
> ------------------------------------------------------------------------
>
> >
>
> > >
>
> >
>
> > > _______________________________________________
>
> >
>
> > > Pki-users mailing list
>
> >
>
> > > Pki-users at redhat.com
>
> >
>
> > > https://www.redhat.com/mailman/listinfo/pki-users
>
> >
>
> > >
>
> >
>
> > ------------------------------------------------------------------------
>
> >
>
> > _______________________________________________
>
> > Pki-users mailing list
>
> > Pki-users at redhat.com
>
> > https://www.redhat.com/mailman/listinfo/pki-users
>
> >
>
> ------------------------------------------------------------------------
>
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