[Pki-users] ESC Format / Enroll Error

Jack Magne jmagne at redhat.com
Wed Jan 7 21:23:49 UTC 2009 

Zach:

It looks like with your second test, you have managed to get by the 
hurdle of the failed "InitializeUpdate" command. This is due to using 0 
and 0 for the defKeyVersion and defKeyIndex.

Now it looks like the TKS system is not acting as expected.

It would be great to have a look at the TKS debug log found in 
/var/lib/pki-tks/logs

I suspect we are having an issue with computing the session key in the TKS.

thanks,
jack


Zach Casper wrote:
>
> Thanks Jack.
>
> It appears we are using the same keys so on to troubleshooting our 
> error logs. Below are our current logs file contents.
>
> When we use the default values:
>
> channel.defKeyVersion=1
>
> channel. defKeyIndex=1
>
> Ther error we get is:
>
> [2009-01-07 11:05:07] ba6ec600 LDAP_Authentication::Authenticate - 
> User bind required 'uid=testuser1,ou=People,dc=localdomain' 'envieta123'
>
> [2009-01-07 11:05:07] ba6ec600 LDAP_Authentication::Authenticate - 
> Attributes mail,cn,uid
>
> [2009-01-07 11:05:07] ba6ec600 LDAP_Authentication::Authenticate - 
> Exposed cn=Test User1
>
> [2009-01-07 11:05:07] ba6ec600 LDAP_Authentication::Authenticate - Size 3
>
> [2009-01-07 11:05:07] ba6ec600 LDAP_Authentication::Authenticate - 
> Exposed uid=testuser1
>
> [2009-01-07 11:05:07] ba6ec600 LDAP_Authentication::Authenticate - Size 4
>
> [2009-01-07 11:05:07] ba6ec600 RA_Format_Processor::Process - 
> Authenticate returns: 0
>
> [2009-01-07 11:05:07] ba6ec600 AP_Session::WriteMsg - Sent 
> 's=67&msg_type=14&current_state=10&next_task_name=PROGRESS_APPLET_UPGRADE'
>
> [2009-01-07 11:05:07] ba6ec600 RA_Processor::UpgradeApplet - path = 
> /usr/share/pki/tps/applets/1.3.44724DDE.ijc
>
> [2009-01-07 11:05:07] ba6ec600 AP_Session::WriteMsg - pdu_len='12'
>
> [2009-01-07 11:05:07] ba6ec600 AP_Session::WriteMsg - Sent 
> 's=68&msg_type=9&pdu_size=12&pdu_data=%00%A4%04%00%07%A0%00%00%00%03%00%00'
>
> [2009-01-07 11:05:07] ba6ec600 AP_Session::ReadMsg - decoded pdu = 
> (length='20')
>
> [2009-01-07 11:05:07] ba6ec600 AP_Session::ReadMsg - 6f 10 84 08 a0 00 
> 00 00 03 00
>
> [2009-01-07 11:05:07] ba6ec600 AP_Session::ReadMsg - 00 00 a5 04 9f 65 
> 01 ff 90 00
>
> [2009-01-07 11:05:07] ba6ec600 AP_Session::ReadMsg -
>
> [2009-01-07 11:05:07] ba6ec600 AP_Session::WriteMsg - pdu_len='13'
>
> [2009-01-07 11:05:07] ba6ec600 AP_Session::WriteMsg - Sent 
> 's=71&msg_type=9&pdu_size=13&pdu_data=%80%50%01%01%08%09%CD%60%A7%11%EC%23%A5'
>
> [2009-01-07 11:05:08] ba6ec600 AP_Session::ReadMsg - decoded pdu = 
> (length='2')
>
> [2009-01-07 11:05:08] ba6ec600 AP_Session::ReadMsg - 6a 86
>
> [2009-01-07 11:05:08] ba6ec600 RA_Format_Processor::Process - applet 
> upgrade failed
>
> [2009-01-07 11:05:08] ba6ec600 AP_Session::WriteMsg - pdu_len='12'
>
> [2009-01-07 11:05:08] ba6ec600 AP_Session::WriteMsg - Sent 
> 's=68&msg_type=9&pdu_size=12&pdu_data=%00%A4%04%00%07%62%76%01%FF%00%00%00'
>
> [2009-01-07 11:05:08] ba6ec600 AP_Session::ReadMsg - decoded pdu = 
> (length='2')
>
> [2009-01-07 11:05:08] ba6ec600 AP_Session::ReadMsg - 90 00
>
> [2009-01-07 11:05:08] ba6ec600 AP_Session::WriteMsg - Sent 
> 's=43&msg_type=13&operation=5&result=1&message=19'
>
> When we switch the values to be:
>
> channel.defKeyVersion=0
>
> channel. defKeyIndex=0
>
> The error now looks like this:
>
> [2009-01-07 11:20:41] bacd2d28 LDAP_Authentication::Authenticate - 
> User bind required 'uid=testuser1,ou=People,dc=localdomain' 'envieta123'
>
> [2009-01-07 11:20:41] bacd2d28 LDAP_Authentication::Authenticate - 
> Attributes mail,cn,uid
>
> [2009-01-07 11:20:41] bacd2d28 LDAP_Authentication::Authenticate - 
> Exposed cn=Test User1
>
> [2009-01-07 11:20:41] bacd2d28 LDAP_Authentication::Authenticate - Size 3
>
> [2009-01-07 11:20:41] bacd2d28 LDAP_Authentication::Authenticate - 
> Exposed uid=testuser1
>
> [2009-01-07 11:20:41] bacd2d28 LDAP_Authentication::Authenticate - Size 4
>
> [2009-01-07 11:20:41] bacd2d28 RA_Format_Processor::Process - 
> Authenticate returns: 0
>
> [2009-01-07 11:20:41] bacd2d28 AP_Session::WriteMsg - Sent 
> 's=67&msg_type=14&current_state=10&next_task_name=PROGRESS_APPLET_UPGRADE'
>
> [2009-01-07 11:20:41] bacd2d28 RA_Processor::UpgradeApplet - path = 
> /usr/share/pki/tps/applets/1.3.44724DDE.ijc
>
> [2009-01-07 11:20:41] bacd2d28 AP_Session::WriteMsg - pdu_len='12'
>
> [2009-01-07 11:20:41] bacd2d28 AP_Session::WriteMsg - Sent 
> 's=68&msg_type=9&pdu_size=12&pdu_data=%00%A4%04%00%07%A0%00%00%00%03%00%00'
>
> [2009-01-07 11:20:41] bacd2d28 AP_Session::ReadMsg - decoded pdu = 
> (length='20')
>
> [2009-01-07 11:20:41] bacd2d28 AP_Session::ReadMsg - 6f 10 84 08 a0 00 
> 00 00 03 00
>
> [2009-01-07 11:20:41] bacd2d28 AP_Session::ReadMsg - 00 00 a5 04 9f 65 
> 01 ff 90 00
>
> [2009-01-07 11:20:41] bacd2d28 AP_Session::ReadMsg -
>
> [2009-01-07 11:20:41] bacd2d28 AP_Session::WriteMsg - pdu_len='13'
>
> [2009-01-07 11:20:41] bacd2d28 AP_Session::WriteMsg - Sent 
> 's=71&msg_type=9&pdu_size=13&pdu_data=%80%50%00%00%08%95%74%0B%AC%37%C9%DE%80'
>
> [2009-01-07 11:20:41] bacd2d28 AP_Session::ReadMsg - decoded pdu = 
> (length='30')
>
> [2009-01-07 11:20:41] bacd2d28 AP_Session::ReadMsg - 00 00 71 61 57 01 
> 0e 0d 90 bd
>
> [2009-01-07 11:20:41] bacd2d28 AP_Session::ReadMsg - ff 02 00 21 2e 6b 
> ec 9e 33 2b
>
> [2009-01-07 11:20:41] bacd2d28 AP_Session::ReadMsg - a5 26 d0 02 e6 64 
> c9 3c 90 00
>
> [2009-01-07 11:20:41] bacd2d28 AP_Session::ReadMsg -
>
> [2009-01-07 11:20:41] bacd2d28 HttpConnection::getResponse - Send 
> request to host localhost.localdomain:13443 servlet 
> /tks/agent/tks/computeSessionKey
>
> [2009-01-07 11:20:42] bacd2d28 RA::Engine - Pre-processing content 
> 'HTTP/1.1 200 OK
>
> Server: Apache-Coyote/1.1
>
> Content-Type: text/html
>
> Content-Length: 8
>
> Date: Wed, 07 Jan 2009 16:20:42 GMT
>
> status=3
>
> [2009-01-07 11:20:42] bacd2d28 RA::Engine - Post-processing content 
> 'status=3
>
> [2009-01-07 11:20:42] bacd2d28 RA_Format_Processor::Process - applet 
> upgrade failed
>
> [2009-01-07 11:20:42] bacd2d28 AP_Session::WriteMsg - pdu_len='12'
>
> [2009-01-07 11:20:42] bacd2d28 AP_Session::WriteMsg - Sent 
> 's=68&msg_type=9&pdu_size=12&pdu_data=%00%A4%04%00%07%62%76%01%FF%00%00%00'
>
> [2009-01-07 11:20:42] bacd2d28 AP_Session::ReadMsg - decoded pdu = 
> (length='2')
>
> [2009-01-07 11:20:42] bacd2d28 AP_Session::ReadMsg - 90 00
>
> [2009-01-07 11:20:42] bacd2d28 AP_Session::WriteMsg - Sent 
> 's=43&msg_type=13&operation=5&result=1&message=19'
>
> In addition – the following is the pki-tps…tps-error.log snippet
>
> [2008-12-23 12:09:39] ba5de4e0 RA_Processor::SetupSecureChannel - 
> Failed to create a secure channel - potentially due to an RA/TKS key 
> mismatch or differing RA/TKS key versions.
> [2008-12-23 12:09:39] ba5de4e0 RA_Processor::UpgradeApplet - channel 
> creation failure
> [2008-12-23 12:10:20] ba5cb398 RA_Processor::SetupSecureChannel - 
> Failed to create a secure channel - potentially due to an RA/TKS key 
> mismatch or differing RA/TKS key versions.
> [2008-12-23 12:10:20] ba5cb398 RA_Processor::UpgradeApplet - channel 
> creation failure
> [2008-12-23 12:11:14] b8e04520 RA_Processor::SetupSecureChannel - 
> Failed to create a secure channel - potentially due to an RA/TKS key 
> mismatch or differing RA/TKS key versions.
> [2008-12-23 12:11:14] b8e04520 RA_Processor::UpgradeApplet - channel 
> creation failure
> [2008-12-23 12:39:38] ba5c00e0 RA_Processor::SetupSecureChannel - 
> Failed to create a secure channel - potentially due to an RA/TKS key 
> mismatch or differing RA/TKS key versions.
> [2008-12-23 12:39:38] ba5c00e0 RA_Processor::UpgradeApplet - channel 
> creation failure
> [2008-12-23 12:44:27] ba5b14c8 RA_Processor::SetupSecureChannel - 
> Failed to create a secure channel - potentially due to an RA/TKS key 
> mismatch or differing RA/TKS key versions.
> [2008-12-23 12:44:27] ba5b14c8 RA_Processor::UpgradeApplet - channel 
> creation failure
> [2008-12-23 12:45:54] ba5f2590 RA_Processor::SetupSecureChannel - 
> Failed to create a secure channel - potentially due to an RA/TKS key 
> mismatch or differing RA/TKS key versions.
> [2008-12-23 12:45:54] ba5f2590 RA_Processor::UpgradeApplet - channel 
> creation failure
>
> I’m also bringing John Whitelock, another one of our engineers in on 
> discussions. He just joined the pki-users list.
>
> Zach Casper
>
> _____________________________________________
> *From:* Jack Magne [mailto:jmagne at redhat.com]
> *Sent:* Wednesday, January 07, 2009 1:09 PM
> *To:* Zach Casper
> *Cc:* pki-users at redhat.com
> *Subject:* Re: [Pki-users] ESC Format / Enroll Error
>
> Zach:
>
> Sorry for the delay....
>
> The default developer keyset we use for our keys with TPS is the
>
> standard like follows:
>
> tks.defKeySet.auth_key=#40#41...#4f
>
> tks.defKeySet.kek_key=#40#41...#4f
>
> tks.defKeySet.mac_key=#40#41.. #4f
>
> If you look in the CS.cfg file under
>
> /var/lib/pki-tks/conf
>
> We have an entire procedure documented in the CS 7.3 documentation to
>
> perform a key changeover if required.
>
> Feel free to post any further logs you might obtain after further testing.
>
> thanks,
>
> jack
>
> Zach Casper wrote:
>
> >
>
> > Could there be an issue with the default key our card is loaded with
>
> > (VISA Key) not being able to create the secure connection? What are
>
> > the default key(s) used/needed by Dogtag?
>
> >
>
> > _____________________________________________
>
> > *From:* Jack Magne [mailto:jmagne at redhat.com]
>
> > *Sent:* Tuesday, December 23, 2008 5:35 PM
>
> > *To:* Zach Casper
>
> > *Cc:* pki-users at redhat.com
>
> > *Subject:* Re: [Pki-users] ESC Format / Enroll Error
>
> >
>
> > I'll have to take a closer look later but there is a quick thing you can
>
> >
>
> > try.
>
> >
>
> > Also, remember depending upon your card, if you make too many failed
>
> >
>
> > attempts at a secure channel, the card can lock itself up.
>
> >
>
> > In /var/lib/pki-tps/conf/CS.cfg you will have a block like this:
>
> >
>
> > channel.defKeyVersion=1
>
> >
>
> > channel. defKeyIndex=1
>
> >
>
> > We have experimented with some other cards where the following works:
>
> >
>
> > channel.defKeyVersion=0
>
> >
>
> > channel.defKeyIndex=0
>
> >
>
> > Zach Casper wrote:
>
> >
>
> > >
>
> >
>
> > > tps-error.log
>
> >
>
> > > ...
>
> >
>
> > > [2008-12-23 12:09:39] ba5de4e0 RA_Processor::SetupSecureChannel -
>
> >
>
> > > Failed to create a secure channel - potentially due to an RA/TKS key
>
> >
>
> > > mismatch or differing RA/TKS key versions.
>
> >
>
> > > [2008-12-23 12:09:39] ba5de4e0 RA_Processor::UpgradeApplet - channel
>
> >
>
> > > creation failure
>
> >
>
> > > [2008-12-23 12:10:20] ba5cb398 RA_Processor::SetupSecureChannel -
>
> >
>
> > > Failed to create a secure channel - potentially due to an RA/TKS key
>
> >
>
> > > mismatch or differing RA/TKS key versions.
>
> >
>
> > > [2008-12-23 12:10:20] ba5cb398 RA_Processor::UpgradeApplet - channel
>
> >
>
> > > creation failure
>
> >
>
> > > [2008-12-23 12:11:14] b8e04520 RA_Processor::SetupSecureChannel -
>
> >
>
> > > Failed to create a secure channel - potentially due to an RA/TKS key
>
> >
>
> > > mismatch or differing RA/TKS key versions.
>
> >
>
> > > [2008-12-23 12:11:14] b8e04520 RA_Processor::UpgradeApplet - channel
>
> >
>
> > > creation failure
>
> >
>
> > > [2008-12-23 12:39:38] ba5c00e0 RA_Processor::SetupSecureChannel -
>
> >
>
> > > Failed to create a secure channel - potentially due to an RA/TKS key
>
> >
>
> > > mismatch or differing RA/TKS key versions.
>
> >
>
> > > [2008-12-23 12:39:38] ba5c00e0 RA_Processor::UpgradeApplet - channel
>
> >
>
> > > creation failure
>
> >
>
> > > [2008-12-23 12:44:27] ba5b14c8 RA_Processor::SetupSecureChannel -
>
> >
>
> > > Failed to create a secure channel - potentially due to an RA/TKS key
>
> >
>
> > > mismatch or differing RA/TKS key versions.
>
> >
>
> > > [2008-12-23 12:44:27] ba5b14c8 RA_Processor::UpgradeApplet - channel
>
> >
>
> > > creation failure
>
> >
>
> > > [2008-12-23 12:45:54] ba5f2590 RA_Processor::SetupSecureChannel -
>
> >
>
> > > Failed to create a secure channel - potentially due to an RA/TKS key
>
> >
>
> > > mismatch or differing RA/TKS key versions.
>
> >
>
> > > [2008-12-23 12:45:54] ba5f2590 RA_Processor::UpgradeApplet - channel
>
> >
>
> > > creation failure
>
> >
>
> > >
>
> >
>
> > > tps-debug.log
>
> >
>
> > > ...
>
> >
>
> > > [2008-12-23 12:45:54] ba5f2590 RA_Format_Processor::Process -
>
> >
>
> > > Authenticate returns: 0
>
> >
>
> > > [2008-12-23 12:45:54] ba5f2590 AP_Session::WriteMsg - Sent
>
> >
>
> > > 
> 's=67&msg_type=14&current_state=10&next_task_name=PROGRESS_APPLET_UPGRADE'
>
> >
>
> > > [2008-12-23 12:45:54] ba5f2590 RA_Processor::UpgradeApplet - path =
>
> >
>
> > > /usr/share/pki/tps/applets/1.3.44724DDE.ijc
>
> >
>
> > > [2008-12-23 12:45:54] ba5f2590 AP_Session::WriteMsg - pdu_len='12'
>
> >
>
> > > [2008-12-23 12:45:54] ba5f2590 AP_Session::WriteMsg - Sent
>
> >
>
> > > 
> 's=68&msg_type=9&pdu_size=12&pdu_data=%00%A4%04%00%07%A0%00%00%00%03%00%00'
>
> >
>
> > > [2008-12-23 12:45:54] ba5f2590 AP_Session::ReadMsg - decoded pdu =
>
> >
>
> > > (length='20')
>
> >
>
> > > [2008-12-23 12:45:54] ba5f2590 AP_Session::ReadMsg - 6f 10 84 08 a0 00
>
> >
>
> > > 00 00 03 00
>
> >
>
> > > [2008-12-23 12:45:54] ba5f2590 AP_Session::ReadMsg - 00 00 a5 04 9f 65
>
> >
>
> > > 01 ff 90 00
>
> >
>
> > > [2008-12-23 12:45:54] ba5f2590 AP_Session::ReadMsg -
>
> >
>
> > > [2008-12-23 12:45:54] ba5f2590 AP_Session::WriteMsg - pdu_len='13'
>
> >
>
> > > [2008-12-23 12:45:54] ba5f2590 AP_Session::WriteMsg - Sent
>
> >
>
> > > 
> 's=71&msg_type=9&pdu_size=13&pdu_data=%80%50%01%01%08%56%F5%29%9D%7B%8F%6F%A7'
>
> >
>
> > > [2008-12-23 12:45:54] ba5f2590 AP_Session::ReadMsg - decoded pdu =
>
> >
>
> > > (length='2')
>
> >
>
> > > [2008-12-23 12:45:54] ba5f2590 AP_Session::ReadMsg - 6a 86
>
> >
>
> > > [2008-12-23 12:45:54] ba5f2590 RA_Format_Processor::Process - applet
>
> >
>
> > > upgrade failed
>
> >
>
> > > [2008-12-23 12:45:54] ba5f2590 AP_Session::WriteMsg - pdu_len='12'
>
> >
>
> > > [2008-12-23 12:45:54] ba5f2590 AP_Session::WriteMsg - Sent
>
> >
>
> > > 
> 's=68&msg_type=9&pdu_size=12&pdu_data=%00%A4%04%00%07%62%76%01%FF%00%00%00'
>
> >
>
> > > [2008-12-23 12:45:54] ba5f2590 AP_Session::ReadMsg - decoded pdu =
>
> >
>
> > > (length='2')
>
> >
>
> > > [2008-12-23 12:45:54] ba5f2590 AP_Session::ReadMsg - 90 00
>
> >
>
> > > [2008-12-23 12:45:54] ba5f2590 AP_Session::WriteMsg - Sent
>
> >
>
> > > 's=43&msg_type=13&operation=5&result=1&message=19'
>
> >
>
> > >
>
> >
>
> > > zach
>
> >
>
> > >
>
> >
>
> > > _____________________________________________
>
> >
>
> > > *From:* Jack Magne [mailto:jmagne at redhat.com]
>
> >
>
> > > *Sent:* Tuesday, December 23, 2008 2:38 PM
>
> >
>
> > > *To:* Adewumi, Julius-p99373
>
> >
>
> > > *Cc:* Zach Casper; pki-users at redhat.com
>
> >
>
> > > *Subject:* Re: [Pki-users] ESC Format / Enroll Error
>
> >
>
> > >
>
> >
>
> > > You are having a problem creating a secure channel. Perhaps posting a
>
> >
>
> > >
>
> >
>
> > > snippet of the log might help.
>
> >
>
> > >
>
> >
>
> > >
>
> >
>
> > >
>
> >
>
> > > Adewumi, Julius-p99373 wrote:
>
> >
>
> > >
>
> >
>
> > > > You might want to play with changing "false" to "true in the 
> CS.cfg for
>
> >
>
> > >
>
> >
>
> > > > op.enroll.userKey.update.applet.emptyToken.enable=false or the
>
> >
>
> > >
>
> >
>
> > > > op.format... equivalent , etc.
>
> >
>
> > >
>
> >
>
> > > >
>
> >
>
> > >
>
> >
>
> > > > /From: Julius Adewumi/
>
> >
>
> > >
>
> >
>
> > > > /@GDC4S.com/
>
> >
>
> > >
>
> >
>
> > > > /Ph:480-441-6768/
>
> >
>
> > >
>
> >
>
> > > > /Contract Corp:MTSI/
>
> >
>
> > >
>
> >
>
> > > >
>
> >
>
> > >
>
> >
>
> > > >
>
> >
>
> > >
>
> >
>
> > > >
>
> > ------------------------------------------------------------------------
>
> >
>
> > >
>
> >
>
> > > > *From:* pki-users-bounces at redhat.com
>
> >
>
> > >
>
> >
>
> > > > [mailto:pki-users-bounces at redhat.com] *On Behalf Of *Zach Casper
>
> >
>
> > >
>
> >
>
> > > > *Sent:* Tuesday, December 23, 2008 12:00 PM
>
> >
>
> > >
>
> >
>
> > > > *To:* pki-users at redhat.com
>
> >
>
> > >
>
> >
>
> > > > *Subject:* RE: [Pki-users] ESC Format / Enroll Error
>
> >
>
> > >
>
> >
>
> > > >
>
> >
>
> > >
>
> >
>
> > > > Tps-debug log shows the following:
>
> >
>
> > >
>
> >
>
> > > >
>
> >
>
> > >
>
> >
>
> > > > RA_Format_Processor::Process – applet upgrade failed
>
> >
>
> > >
>
> >
>
> > > >
>
> >
>
> > >
>
> >
>
> > > > Tps-error log show the following:
>
> >
>
> > >
>
> >
>
> > > >
>
> >
>
> > >
>
> >
>
> > > > RA_Processor::SetupSecureChannel – Failed to create a secure channel
>
> >
>
> > >
>
> >
>
> > > > 0- potentially due to an RA/TKS key mismatch or differing RA/TKS key
>
> >
>
> > >
>
> >
>
> > > > versions.
>
> >
>
> > >
>
> >
>
> > > >
>
> >
>
> > >
>
> >
>
> > > > RA_Processor::UpgradeApplet -0 channel create failure
>
> >
>
> > >
>
> >
>
> > > >
>
> >
>
> > >
>
> >
>
> > > > And a series of Bad Response when trying to SelectApplet or GetStatus
>
> >
>
> > >
>
> >
>
> > > >
>
> >
>
> > >
>
> >
>
> > > > zach
>
> >
>
> > >
>
> >
>
> > > >
>
> >
>
> > >
>
> >
>
> > > > _____________________________________________
>
> >
>
> > >
>
> >
>
> > > > *From:* Jack Magne [mailto:jmagne at redhat.com]
>
> >
>
> > >
>
> >
>
> > > > *Sent:* Tuesday, December 23, 2008 1:10 PM
>
> >
>
> > >
>
> >
>
> > > > *To:* Zach Casper
>
> >
>
> > >
>
> >
>
> > > > *Subject:* Re: [Pki-users] ESC Format / Enroll Error
>
> >
>
> > >
>
> >
>
> > > >
>
> >
>
> > >
>
> >
>
> > > > The first step would be to take a look at the tps log or smart card
>
> >
>
> > >
>
> >
>
> > > > server.
>
> >
>
> > >
>
> >
>
> > > >
>
> >
>
> > >
>
> >
>
> > > > These can be found at:
>
> >
>
> > >
>
> >
>
> > > >
>
> >
>
> > >
>
> >
>
> > > > /var/lib/pki-tps/logs/tps-debug.log
>
> >
>
> > >
>
> >
>
> > > >
>
> >
>
> > >
>
> >
>
> > > > Search the bottom of the log for error 19 and it should give you an
>
> > idea
>
> >
>
> > >
>
> >
>
> > > >
>
> >
>
> > >
>
> >
>
> > > > of what TPS was trying to do at the time.
>
> >
>
> > >
>
> >
>
> > > >
>
> >
>
> > >
>
> >
>
> > > > Zach Casper wrote:
>
> >
>
> > >
>
> >
>
> > > >
>
> >
>
> > >
>
> >
>
> > > > >
>
> >
>
> > >
>
> >
>
> > > >
>
> >
>
> > >
>
> >
>
> > > > > We have an Infineon Smart Card and currently we are unable to
>
> >
>
> > >
>
> >
>
> > > >
>
> >
>
> > >
>
> >
>
> > > > > Format/Enroll due to the following ESC Error
>
> >
>
> > >
>
> >
>
> > > >
>
> >
>
> > >
>
> >
>
> > > > >
>
> >
>
> > >
>
> >
>
> > > >
>
> >
>
> > >
>
> >
>
> > > > > “Formatting of smart card failed. Error: The Smart Card Server 
> cannot
>
> >
>
> > >
>
> >
>
> > > >
>
> >
>
> > >
>
> >
>
> > > > > upgrade the software on your smart card.”
>
> >
>
> > >
>
> >
>
> > > >
>
> >
>
> > >
>
> >
>
> > > > >
>
> >
>
> > >
>
> >
>
> > > >
>
> >
>
> > >
>
> >
>
> > > > > And Diagnostics show this error:
>
> >
>
> > >
>
> >
>
> > > >
>
> >
>
> > >
>
> >
>
> > > > >
>
> >
>
> > >
>
> >
>
> > > >
>
> >
>
> > >
>
> >
>
> > > > > “Attempting to Format Key, ID: ####### - Key Format failure, Error:
>
> >
>
> > > 19.”
>
> >
>
> > >
>
> >
>
> > > >
>
> >
>
> > >
>
> >
>
> > > > >
>
> >
>
> > >
>
> >
>
> > > >
>
> >
>
> > >
>
> >
>
> > > > > This card comes up as “Formatted” because we’ve manually 
> installed a
>
> >
>
> > >
>
> >
>
> > > >
>
> >
>
> > >
>
> >
>
> > > > > version of the Dogtag applet prior to using ESC & Dogtag.
>
> >
>
> > >
>
> >
>
> > > >
>
> >
>
> > >
>
> >
>
> > > > >
>
> >
>
> > >
>
> >
>
> > > >
>
> >
>
> > >
>
> >
>
> > > > > Any advice on how we can troubleshoot?
>
> >
>
> > >
>
> >
>
> > > >
>
> >
>
> > >
>
> >
>
> > > > >
>
> >
>
> > >
>
> >
>
> > > >
>
> >
>
> > >
>
> >
>
> > > > > --
>
> >
>
> > >
>
> >
>
> > > >
>
> >
>
> > >
>
> >
>
> > > > >
>
> >
>
> > >
>
> >
>
> > > >
>
> >
>
> > >
>
> >
>
> > > > > Zach Casper
>
> >
>
> > >
>
> >
>
> > > >
>
> >
>
> > >
>
> >
>
> > > > >
>
> >
>
> > >
>
> >
>
> > > >
>
> >
>
> > >
>
> >
>
> > > > > Envieta LLC
>
> >
>
> > >
>
> >
>
> > > >
>
> >
>
> > >
>
> >
>
> > > > >
>
> >
>
> > >
>
> >
>
> > > >
>
> >
>
> > >
>
> >
>
> > > > > ----------------------------------------
>
> >
>
> > >
>
> >
>
> > > >
>
> >
>
> > >
>
> >
>
> > > > >
>
> >
>
> > >
>
> >
>
> > > >
>
> >
>
> > >
>
> >
>
> > > > >
>
> >
>
> > > 
> ------------------------------------------------------------------------
>
> >
>
> > >
>
> >
>
> > > >
>
> >
>
> > >
>
> >
>
> > > > >
>
> >
>
> > >
>
> >
>
> > > >
>
> >
>
> > >
>
> >
>
> > > > > _______________________________________________
>
> >
>
> > >
>
> >
>
> > > >
>
> >
>
> > >
>
> >
>
> > > > > Pki-users mailing list
>
> >
>
> > >
>
> >
>
> > > >
>
> >
>
> > >
>
> >
>
> > > > > Pki-users at redhat.com
>
> >
>
> > >
>
> >
>
> > > >
>
> >
>
> > >
>
> >
>
> > > > > https://www.redhat.com/mailman/listinfo/pki-users
>
> >
>
> > >
>
> >
>
> > > >
>
> >
>
> > >
>
> >
>
> > > > >
>
> >
>
> > >
>
> >
>
> > > >
>
> >
>
> > >
>
> >
>
> > > >
>
> > ------------------------------------------------------------------------
>
> >
>
> > >
>
> >
>
> > > >
>
> >
>
> > >
>
> >
>
> > > > _______________________________________________
>
> >
>
> > >
>
> >
>
> > > > Pki-users mailing list
>
> >
>
> > >
>
> >
>
> > > > Pki-users at redhat.com
>
> >
>
> > >
>
> >
>
> > > > https://www.redhat.com/mailman/listinfo/pki-users
>
> >
>
> > >
>
> >
>
> > > >
>
> >
>
> > >
>
> >
>
> > > 
> ------------------------------------------------------------------------
>
> >
>
> > >
>
> >
>
> > > _______________________________________________
>
> >
>
> > > Pki-users mailing list
>
> >
>
> > > Pki-users at redhat.com
>
> >
>
> > > https://www.redhat.com/mailman/listinfo/pki-users
>
> >
>
> > >
>
> >
>

-------------- next part --------------
A non-text attachment was scrubbed...
Name: smime.p7s
Type: application/x-pkcs7-signature
Size: 3237 bytes
Desc: S/MIME Cryptographic Signature
URL: <http://listman.redhat.com/archives/pki-users/attachments/20090107/6b1686a6/attachment.bin>

More information about the Pki-users mailing list