[Pki-users] (Fedora 17) PKI-RA fails to start after install

Andrew Wnuk awnuk at redhat.com
Mon Jun 10 16:26:14 UTC 2013


Hi Brian,

it looks like you may have similar issue to 
https://bugzilla.redhat.com/show_bug.cgi?id=971031
Could you try solution provided in 971031?

Thank you,
Andrew

On 06/09/2013 06:48 PM, Brian Henson wrote:
> Log file
>
>
> On Sun, Jun 9, 2013 at 9:47 PM, Brian Henson <marine64 at gmail.com 
> <mailto:marine64 at gmail.com>> wrote:
>
>     Changed the syntax checking now i get this when starting
>
>     Jun 09 21:43:11 server pkicontrol[1816]: ln: failed to create
>     symbolic link `pkiuser/logs': No such file or directory
>     Jun 09 21:43:11 server pkicontrol[1816]: ERROR:  Failed to create
>     'pkiuser/logs' -> '/var/log/pki-tps'!
>     Jun 09 21:43:11 server pkicontrol[1816]: WARNING:  Symbolic link
>     'pkiuser/run' does NOT exist!
>     Jun 09 21:43:11 server pkicontrol[1816]: INFO:  Attempting to
>     create 'pkiuser/run' -> '/var/run/pki/tps' . . .
>     Jun 09 21:43:11 server pkicontrol[1816]: ln: failed to create
>     symbolic link `pkiuser/run': No such file or directory
>     Jun 09 21:43:11 server pkicontrol[1816]: ERROR:  Failed to create
>     'pkiuser/run' -> '/var/run/pki/tps'!
>     Jun 09 21:43:11 server pkicontrol[1816]: WARNING:  Symbolic link
>     'pkiuser/conf' does NOT exist!
>     Jun 09 21:43:11 server pkicontrol[1816]: INFO:  Attempting to
>     create 'pkiuser/conf' -> '/etc/pki-tps' . . .
>     Jun 09 21:43:11 server pkicontrol[1816]: ln: failed to create
>     symbolic link `pkiuser/conf': No such file or directory
>     Jun 09 21:43:11 server pkicontrol[1816]: ERROR:  Failed to create
>     'pkiuser/conf' -> '/etc/pki-tps'!
>
>
>
>     On Wed, Jun 5, 2013 at 1:20 PM, Andrew Wnuk <awnuk at redhat.com
>     <mailto:awnuk at redhat.com>> wrote:
>
>         On 06/04/2013 02:57 PM, Andrew Wnuk wrote:
>
>             On 06/03/2013 07:10 AM, Ade Lee wrote:
>
>                 Can you attach the logs under /var/log/pki-tps ?
>                 Also, check /var/log/messages to see if there are any
>                 messages there.
>
>                 Another thing you can try is to set selinux in
>                 permissive mode, and see
>                 if the server starts.
>
>                 Ade
>
>             You could also try to disable syntax checking in your
>             directory server.
>
>         https://access.redhat.com/site/documentation/en-US/Red_Hat_Directory_Server/8.2/html/Administration_Guide/syntax-validation.html#syntax-validation-basic
>
>
>
>                 On Fri, 2013-05-31 at 17:46 -0400, Brian Henson wrote:
>
>                     This is the only error i see in the TPS install
>                     log [2013-05-29
>                     03:37:20] [error] FAILED
>                     run_command("/bin/systemctl restart
>                     pki-tpsd at pki-tps.service"), exit status=1
>                     output="Job failed. See
>                     system journal and 'systemctl status' for
>                     details." and the same
>                     error(minus service name on the other service)
>
>
>                     On Fri, May 31, 2013 at 5:14 PM, Andrew Wnuk
>                     <awnuk at redhat.com <mailto:awnuk at redhat.com>> wrote:
>                              On 05/31/2013 07:53 AM, Brian Henson wrote:
>                                       > I don't mean to sound dumb but
>                     where is the logfiles? I am
>                              > using the wiki install page as a guide.
>                                                Installation logs are
>                     under /var/log with names referring to
>                              subsystems like: pki-ca-install.log,
>                     pki-kra-install.log,
>                              pki-tks-install.log, pki-tks-install.log,
>                     . . .
>                                       Each subsystem has its logs
>                     located under subsystem directory.
>                              For example
>                                    *  CA logs by default are located
>                     in /var/log/pki-ca
>                                    *  TPS logs by default are located
>                     in /var/log/pki-tps
>                                    *  . . .
>                                       >
>                              >
>                              > On Thu, May 30, 2013 at 4:01 PM, Andrew
>                     Wnuk
>                              > <awnuk at redhat.com
>                     <mailto:awnuk at redhat.com>> wrote:
>                              >
>                              >         Is there anything in the log
>                     files pointing to your
>                              >         failure?
>                              >         If yes, could you provide these
>                     log entries?
>                              >
>                              >         On 05/30/2013 11:34 AM, Brian
>                     Henson wrote:
>                              >
>                              >         > Any Ideas on this? I need the
>                     TPS for the
>                              >         > smartcard support.
>                              >         >
>                              >         >
>                              >         > On Wed, May 29, 2013 at 1:24
>                     PM, Brian Henson
>                              >         > <marine64 at gmail.com
>                     <mailto:marine64 at gmail.com>> wrote:
>                              >         > Fedora 17 and dogtag 9 via yum
>                              >         >
>                              >         >         On May 29, 2013 12:01
>                     PM, "Andrew Wnuk"
>                              >         >         <awnuk at redhat.com
>                     <mailto:awnuk at redhat.com>> wrote:
>                              >         >
>                              >         >   On 05/28/2013 09:46 PM, Brian
>                              >         >   Henson wrote:
>                              >         >
>                              >         >   > Hello all,
>                              >         >   >
>                              >         >   >
>                              >         >   > When I try to configure
>                     the RA
>                              >         >   > subsystem after
>                     installing it I
>                              >         >   > get this error.
>                              >         >   >
>                              >         >   >
>                              >         >   > Installation information
>                              >         >   > recorded
>                              >         >   > in
>                     /var/log/pki-ra-install.log.
>                              >         >   > [debug]
>                              >         >   > run_command(/bin/systemctl
>                              >         >   > restart
>                     pki-rad at pki-ra.service)
>                              >         >   > [error] FAILED
>                              >         >   > run_command("/bin/systemctl
>                              >         >   > restart
>                              >         >   > pki-rad at pki-ra.service"),
>                     exit
>                              >         >   > status=1 output="Job
>                     failed. See
>                              >         >   > system journal and 'systemctl
>                              >         >   > status' for details."
>                              >         >   > Before proceeding with the
>                              >         >   > configuration, make sure
>                              >         >   > the firewall settings of this
>                              >         >   > machine permit proper
>                              >         >   > access to this subsystem.
>                              >         >   >
>                              >         >   >
>                              >         >   > Please start the
>                     configuration
>                              >         >   > by accessing:
>                              >         >   >
>                              >         >   >
>                              >         >   >
>                     https://(someaddress):12890/ra/admin/console/config/login?pin=XWdsV1oDtx9qQFcybzAr
>                              >         >   >
>                              >         >   >
>                              >         >   > After configuration, the
>                     server
>                              >         >   > can be operated by the
>                     command:
>                              >         >   >
>                              >         >   >
>                              >         >   > /bin/systemctl restart
>                              >         >   > pki-rad at pki-ra.service
>                              >         >   >
>                              >         >   >
>                              >         >   >
>                              >         >   >
>                              >         >   > Anyone know how to fix
>                     this? I
>                              >         >   > get it for the TPS module as
>                              >         >   > well.
>                              >         >   >
>                              >         >   >
>                              >         >   > Thanks
>                              >         >   >
>                              >         >   >
>                              >         >   > Brian Henson
>                              >         >   >
>                              >         >   >
>                              >         >
>                              >         >   Brian,
>                              >         >
>                              >         >   Could you provide OS and server
>                              >         >   versions?
>                              >         >
>                              >         >   Thank you,
>                              >         >   Andrew
>                              >         >
>                              >         >
>                              >         >
>                              >
>                              >
>                              >
>                              >
>
>
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