[Platformone] AWS Access Slowdowns

Tue Dec 10 15:45:21 UTC 2019

Team-

Any update on this today. It is my thought that we are now outside our SLA
with AWS for a response.

Mark NISSLEY, PMP, CSM, LEAN

PROGRAM MaNAGER & SR technical Project Manager

North American Consulting, Public Sector
<https://www.redhat.com/>

M: 850-530-3234

<https://www.redhat.com/>

*Scheduled Training: October 14-18*

On Mon, Dec 9, 2019 at 5:26 PM Adrian Nunez <adrian.nunez at bylight.com>
wrote:

> Ticket opened. Odd that the EC2 is running at 84% utilization and it's
> empty.
>
> V/R
> Adrian
>
> Get Outlook for Android <https://aka.ms/ghei36>
>
> ------------------------------
> *From:* Dean Lystra <dlystra at redhat.com>
> *Sent:* Monday, December 9, 2019 6:19:46 PM
> *To:* Taylor Biggs <taylor at redhat.com>
> *Cc:* Adrian Nunez <adrian.nunez at bylight.com>; platformONE at redhat.com <
> platformONE at redhat.com>
> *Subject:* Re: [Platformone] AWS Access Slowdowns
>
>
> [EXTERNAL EMAIL]
> I had Dino change "useDNS" to no in /etc/ssh/sshd_config, restarted the
> service, then ssh, but it didn't seem to help.
>
> On Mon, Dec 9, 2019, 4:24 PM Taylor Biggs <taylor at redhat.com> wrote:
>
> Often I'll see this because SSH likes to reverse-DNS lookup people before
> they get all the way logged in.  So you might have a DNS lookup issue going
> on (just look at the output of "w" command).
>
> Thanks,
> Taylor
>
> ----
> Taylor Biggs
> taylor at redhat.com
> 850-449-2220
>
>
>
> On Mon, Dec 9, 2019 at 5:15 PM Dean Lystra <dlystra at redhat.com> wrote:
>
> This behavior only occurs when they are not in the same subnet. We
> attempted connections from another EC2 in 10.10.0.0/20 and they were
> connecting instantly.
>
> On Mon, Dec 9, 2019, 4:13 PM Adrian Nunez <adrian.nunez at bylight.com>
> wrote:
>
> Ok. I'm in the Blue Jeans channel. Slow EC2 SSH is usually from a service
> running on the EC2
>
> Get Outlook for Android <https://aka.ms/ghei36>
>
> ------------------------------
> *From:* Dean Lystra <dlystra at redhat.com>
> *Sent:* Monday, December 9, 2019 5:12:04 PM
> *To:* Adrian Nunez <adrian.nunez at bylight.com>
> *Cc:* Mark Nissley <mnissley at redhat.com>; Jonathan Rickard <
> jrickard at redhat.com>; platformONE at redhat.com <platformONE at redhat.com>
> *Subject:* Re: [Platformone] AWS Access Slowdowns
>
>
> [EXTERNAL EMAIL]
> Connections between instances in the staging VPC are slow when they are in
> different subnets. Any instance in 10.10.0.0/20 hangs for a minute when a
> ping or SSH is attempted to a server in 10.10.96.0/20.
>
> On Mon, Dec 9, 2019, 4:06 PM Adrian Nunez <adrian.nunez at bylight.com>
> wrote:
>
> Call me. What EC2's?
>
> Get Outlook for Android <https://aka.ms/ghei36>
>
> ------------------------------
> *From:* Mark Nissley <mnissley at redhat.com>
> *Sent:* Monday, December 9, 2019 5:04:15 PM
> *To:* Jonathan Rickard <jrickard at redhat.com>
> *Cc:* Adrian Nunez <adrian.nunez at bylight.com>; Goss, Andrew [Semper
> Valens Solutions (SVS)] <andrew.goss at accenturefederal.com>;
> platformONE at redhat.com <platformONE at redhat.com>
> *Subject:* Re: [Platformone] AWS Access Slowdowns
>
>
> [EXTERNAL EMAIL]
> Just wanted to add that we are blocked on this right now. We continue to
> work it, but could use a call from Andrew or Adrian to Dino at 848-203-1809
> at your early convenience!
>
>
> Mark NISSLEY, PMP, CSM, LEAN
>
> PROGRAM MaNAGER & SR technical Project Manager
>
> North American Consulting, Public Sector
> <https://www.redhat.com/>
>
> M: 850-530-3234
>
> <https://www.redhat.com/>
>
> *Scheduled Training: October 14-18*
>
>
> On Mon, Dec 9, 2019 at 3:42 PM Jonathan Rickard <jrickard at redhat.com>
> wrote:
>
> Adrian / Andrew,
>
> It was reported that there's some significant slowness while sshing into
> the EC2's - would either of you be able to take a look?
>
> Dino Arachchi and Dean Lystra are running point on this.
>
> Thanks!
> jonny
>
> Jonathan Rickard, RHCE, RHCA
>
> Consulting Architect
>
> Red Hat Public Sector <https://www.redhat.com/>
>
> jonny at redhat.com
> M: 210.862.9739
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