[publican-list] [Bug 492499] Add a section on how to reach Support / GSS

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https://bugzilla.redhat.com/show_bug.cgi?id=492499





--- Comment #7 from Jeff Fearn <jfearn at redhat.com>  2009-08-09 17:17:09 EDT ---
(In reply to comment #6)
> Created an attachment (id=356799)
 --> (https://bugzilla.redhat.com/attachment.cgi?id=356799) [details]
> Proposed text for section in multiple brands
> 
> Although I like the simplicity of grouping "Getting Help" together with
> "Feedback", I think these are two quite different concepts which ideally should
> be presented in their own sections. I'd suggest that a logical spot would be
> between "Document Conventions" and "Feedback". Sure, a little more work in the
> short term, but better information layout in the long term.
>
> The attached archive contains proposed "Getting Help" sections for the Fedora,
> JBoss, oVirt, and RedHat brands, plus boilerplate text for "common"  

What is the reason to put this in the common or community brands? It has never
been requested and in fact people have complained about the fact that the
feedback page works like this. Doubling the burden will require a compelling
reason.

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