[publican-list] [Bug 492499] Add a section on how to reach Support / GSS

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https://bugzilla.redhat.com/show_bug.cgi?id=492499


Mike Amburn <mamburn at redhat.com> changed:

           What    |Removed                     |Added
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                 CC|                            |mamburn at redhat.com




--- Comment #8 from Mike Amburn <mamburn at redhat.com>  2009-08-30 23:39:44 EDT ---
I agree with Sam's comments:
https://bugzilla.redhat.com/show_bug.cgi?id=492499#c1

I agree with the suggestion that we should perhaps add a pointed within
our documentation to support information. Welcome Kits, Getting Started
Guides, etc. will continue to evolve as the online experience and needs
of the customer evolves, so I'm hesitant to recommend any coupling to
changing knowledge and product documentation. Consequently, it might be
most appropriate to simply provide the primary support entry point,
which currently is "support.redhat.com". My expectation is that the
coming support portal will leverage the same URL; so as long as we
reference this URL, the content should remain relevant.

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