[rdo-list] IRC "Office Hours"

Javier Pena javier.pena at redhat.com
Wed May 31 08:55:49 UTC 2017

----- Original Message -----
> At OpenStack Summit, it was suggested to me that we have IRC office
> hours, so that there are certain times during the week when people can
> be assured of having their questions answered.
> While my experience has been that questions asked on #rdo, for the most
> part, are answered quickly and authoritatively, the comment was made
> that publishing "official office hours" would make our channel more
> welcoming to beginners who are looking for a little help in their
> OpenStack journey.
> What I'm wondering is:
> * Would you be able to commit to pay more attention during a specified
> time period?
> * What time(s) would work best for you?

I try my best to be available on the channel during European office hours. It might be easier for me during the morning (between 9:30 and 13:30 CET) because most of my meetings are held in my afternoons.


> I'm thinking probably two times a week - once for the North American
> time zone audience, and once for the Europe/Asia timezone audience.
> IRC "support" is always best-effort, as time permits, and nobody is
> expecting any kind of guarantee here - I'm just looking for a way to
> make our user community feel more welcomed.
> Thanks.
> --Rich
> --
> Rich Bowen - rbowen at redhat.com
> RDO Community Liaison
> http://rdoproject.org
> @RDOCommunity
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