Print server problems on Enterprise 3
Peter Smith
pasmith at wbmpl.com.au
Wed Sep 1 02:06:45 UTC 2004
Michael Scully wrote:
>Greetings fellow RH veterans:
>
> I have one client with a problem I haven't encountered anywhere else
>on Red Hat. They have Enterprise 3.0 ES running at their main location with
>ssh sessions running our accounting package. At a remote site we have
>another LAN that's using a VPN tunnel between sites to give them access. At
>that remote site, I have an HP Laser connected via a D-link print server.
>The printer is configured in CUPS as an LPD printer and works fine for the
>most part.
>
> Every so often, a print job gets "stuck" where it prints, but the
>job remains in the queue and prints again (and again and again). The users
>finally have to turn the printer off before it goes through a ream of paper.
>If we reset the print server and printer, and clean out the print queue, all
>returns to normal for a day or two.
>
> I've watched this with lpstat to know that it's not some abnormal
>job. It just doesn't get deleted in the queue, as if the hardware was
>telling CUPS to re-submit the job instead of deleting it. I've used a
>different brand of print server but with no difference. Also, the
>connection between the print server and printer is USB, but that shouldn't
>matter to CUPS. It only sees the device as a host name and printer.
>
> Anyone else have similar experiences? I'm positive that there isn't
>any PCL code for multiple copies in the print job itself.
>
>Mike Scully
>
>
>
>
>
I have this happening intermittently with a Windows NT4 server talking
to a Phaser 850 printer. It may have first occurred when I switched the
printer to a RH7.3 server, but I switched it back when there were other
problems. Fuji Xerox cannot find a solution, and we just live with it.
I am near enough to hear it getting over-enthusiastic.
I don't think that is much help to you. :(
Regards,
Peter Smith
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