trying to find a RH support number to a live person..

[Ed Wilts]

On Mon, Mar 07, 2005 at 01:38:04PM -0800, bruce wrote:
> i'm trying to find a number to a live RH support person for a question i
> have regarding RH and the ability to remotely upgrade a server/OS/Apps...

If you've paid for a support contract, then Red Hat should have given
you a phone number.  If you haven't paid for support, why should they
help you?  If you've had but lost the phone number, you can start at
https://www.redhat.com/support/service/guide/ 

> anybody either know how to do this without using yum/apt-get or does anyone
> have a number to someone within RH...

You're certainly welcome to ask questions like this on the mailing
lists.  However, it would help us if you told us what you were trying to
upgrade.  What versions are you starting from and going to?

Many of the people on this list do remote upgrades of some sort or
another regularly. 

-- 
Ed Wilts, RHCE
Mounds View, MN, USA
mailto:ewilts at ewilts.org
Member #1, Red Hat Community Ambassador Program