AMD64 Northbridge errors

Allen Smith lazlor at bigboy.lotaris.org
Mon Nov 28 23:38:05 UTC 2005


On Monday 28 November 2005 03:27 pm, Marcelino Mata wrote:
> 
> Running RHEL 3.0 x86_64 U6 (2.4.21-37.Elsmp)
> 
> I have searched, logged a call with HP and Redhat support and have
> turned up nothing.  HP says I have memory problems, Redhat says it's a
> known non-critical error.  
> 
> I am not sure if I am chasing after the correct problem but all six of
> my AMD64 HP XW9300 (based off Tyan Thunder K8WE?) with anywhere between
> 4-16Gb RAM and two Opteron CPU's get the following errors :
> 
> Nov 10 17:18:46 node4 kernel: CPU 0: Silent Northbridge MCE
> Nov 10 17:18:46 node4 kernel: Northbridge status 94044100:ac080a13
> Nov 10 17:18:46 node4 kernel:     Error chipkill ecc error
> Nov 10 17:18:46 node4 kernel:     ECC error syndrome ac08
> Nov 10 17:18:46 node4 kernel:     bus error local node response, request
> didn't time out
> Nov 10 17:18:46 node4 kernel:     generic read
> Nov 10 17:18:46 node4 kernel:     memory access, level generic
> Nov 10 17:18:46 node4 kernel:     link number 0
> Nov 10 17:18:46 node4 kernel:     dram scrub error
> Nov 10 17:18:46 node4 kernel:     corrected ecc error
> Nov 10 17:18:46 node4 kernel:     previous error lost
> Nov 10 17:18:46 node4 kernel:     NB error address 000000000126dd40
>  
>  
> Nov 14 19:14:16 node4 kernel: CPU 0: Silent Northbridge MCE
> Nov 14 19:14:16 node4 kernel: Northbridge status a6000001:0005001b
> Nov 14 19:14:16 node4 kernel:     Error gart error
> Nov 14 19:14:16 node4 kernel:     GART TLB error generic level generic
> Nov 14 19:14:16 node4 kernel:     err cpu1
> Nov 14 19:14:16 node4 kernel:     processor context corrupt
> Nov 14 19:14:16 node4 kernel:     error uncorrected
> Nov 14 19:14:16 node4 kernel:     previous error lost
> Nov 14 19:14:16 node4 kernel:     NB error address 00000000dffe0038
> 
> Five of the computers have between 1-30 references to these error
> messages in the past 3 weeks.  One computer has over 30,000 instances of
> these error messages.  I am getting the majority of these messages on
> computers with >4Gb RAM but I have had the messages on computers with
> only 4GB RAM. 
> 
> The main reason I am focusing on these messages is that the computers
> have crashed numerous times since being put online.  The computer with
> 30K instances of the error message has crashed about 1-2 times per week.
> I am running the latest BIOS.
> 
> I can not turn on diskdump since they have Nvidia SATA controllers (not
> support by diskdump) and netdump has not produced anything since during
> the kernel crash no data was written ( network driver went down? ).
> 
> Has anyone else seen these messages or have any idea how to identify the
> problem?  Could my crashes be due to Northbridge errors or am I barking
> up the wrong tree.
> 
> Marcelino
> 
> Reference Information below
> 
> lspci information
> -----------------
> 
>  00:00.0 Memory controller: nVidia Corporation CK804 Memory Controller
> (rev a3)
> 00:01.0 ISA bridge: nVidia Corporation CK804 ISA Bridge (rev a3)
> 00:01.1 SMBus: nVidia Corporation CK804 SMBus (rev a2)
> 00:02.0 USB Controller: nVidia Corporation CK804 USB Controller (rev a2)
> 00:02.1 USB Controller: nVidia Corporation CK804 USB Controller (rev a3)
> 00:04.0 Multimedia audio controller: nVidia Corporation CK804 AC'97
> Audio Controller (rev a2)
> 00:06.0 IDE interface: nVidia Corporation CK804 IDE (rev f2)
> 00:07.0 IDE interface: nVidia Corporation CK804 Serial ATA Controller
> (rev f3)
> 00:08.0 IDE interface: nVidia Corporation CK804 Serial ATA Controller
> (rev f3)
> 00:09.0 PCI bridge: nVidia Corporation CK804 PCI Bridge (rev a2)
> 00:0a.0 Ethernet controller: nVidia Corporation CK804 Ethernet
> Controller (rev a3)
> 00:0e.0 PCI bridge: nVidia Corporation CK804 PCIE Bridge (rev a3)
> 00:18.0 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron]
> HyperTransport Technology Configuration
> 00:18.1 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron]
> Address Map
> 00:18.2 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron]
> DRAM Controller
> 00:18.3 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron]
> Miscellaneous Control
> 00:19.0 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron]
> HyperTransport Technology Configuration
> 00:19.1 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron]
> Address Map
> 00:19.2 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron]
> DRAM Controller
> 00:19.3 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron]
> Miscellaneous Control
> 05:05.0 FireWire (IEEE 1394): Texas Instruments TSB43AB22/A
> IEEE-1394a-2000 Controller (PHY/Link)
> 0a:00.0 VGA compatible controller: nVidia Corporation NV41GL [Quadro FX
> 1400] (rev a2)
> 40:01.0 PCI bridge: Advanced Micro Devices [AMD] AMD-8131 PCI-X Bridge
> (rev 12)
> 40:01.1 PIC: Advanced Micro Devices [AMD] AMD-8131 PCI-X IOAPIC (rev 01)
> 40:02.0 PCI bridge: Advanced Micro Devices [AMD] AMD-8131 PCI-X Bridge
> (rev 12)
> 40:02.1 PIC: Advanced Micro Devices [AMD] AMD-8131 PCI-X IOAPIC (rev 01)
> 61:06.0 SCSI storage controller: LSI Logic / Symbios Logic 53c1030 PCI-X
> Fusion-MPT Dual Ultra320 SCSI (rev 07)
> 61:06.1 SCSI storage controller: LSI Logic / Symbios Logic 53c1030 PCI-X
> Fusion-MPT Dual Ultra320 SCSI (rev 07)
> 61:09.0 Ethernet controller: Broadcom Corporation NetXtreme BCM5782
> Gigabit Ethernet (rev 03)
> 80:00.0 Memory controller: nVidia Corporation CK804 Memory Controller
> (rev a3)
> 80:01.0 Memory controller: nVidia Corporation CK804 Memory Controller
> (rev a3)
> 
> lsmod
> -----
> Module                  Size  Used by    Tainted: P  
> nfs                    95984   7  (autoclean)
> audit                 127208   2  (autoclean)
> nfsd                   86096   8  (autoclean)
> lockd                  60528   1  (autoclean) [nfs nfsd]
> sunrpc                 91944   1  (autoclean) [nfs nfsd lockd]
> netconsole             19208   0  (unused)
> autofs4                16912   2  (autoclean)
> tg3                    69936   1 
> nvnet                  71168   1 
> sg                     37880   0  (autoclean)
> sr_mod                 17676   0  (autoclean)
> ide-scsi               12832   0 
> ide-cd                 34408   0 
> cdrom                  33096   0  [sr_mod ide-cd]
> keybdev                 3104   0  (unused)
> mousedev                6728   0  (unused)
> hid                    21992   0  (unused)
> input                   7520   0  [keybdev mousedev hid]
> ehci-hcd               21200   0  (unused)
> usb-ohci               22864   0  (unused)
> usbcore                85152   1  [hid ehci-hcd usb-ohci]
> ext3                   87856   2 
> jbd                    57088   2  [ext3]
> raid0                   4368   1 
> sata_nv                 5116   5 
> libata                 49352   0  [sata_nv]
> mptscsih               43792   0  (unused)
> mptbase                50472   3  [mptscsih]
> diskdumplib             6548   0  [mptscsih mptbase]
> sd_mod                 14964  10 
> scsi_mod              130124   6  [sg sr_mod ide-scsi sata_nv libata
> mptscsih sd_mod]
> 
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I have seen this on 3 similar setups. We swapped out memory and that resolved it for 2 of them. On the third we had to do a complete swap (memory/mb/ps/cpu) to make them go away.




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