NTP issue Continued

[Lord of Gore]

Andrew.Bridgeman at corusgroup.com wrote:
>
>
> Information about the NTP issue continued.
>
> I have run a few commands to try and find out why ntp is not working
> correctly and the output of these commands are below. Could someone tell me
> anything that jumps out at them as the potential issue i currently have.
>
> P.s I have set it up so we have two servers to look at incase one is not
> available. It seems to be polling OK but just does not change the time on
> the ntp client for some reason.
>
> Command  =  ntptrace -r 5 -d -v IP
>
> DoTransmit(IP)
> DoTransmit to IP
> ReceiveBuf(IP, IP)
> server IP, port 123
> stratum 2, precision -6, leap 00
> refid server1_name delay 0.00029, dispersion 0.00000 offset -0.010315
> rootdelay 0.03125, rootdispersion 10.99594, synch dist 11.01157
Never had to debug a NTP server but after googling and reading 5 minutes 
this is what I came up with:
 From what I gather the timevalues given by ntptrace are in seconds.
So rootdelay might seem ok but rootdispersion is 10s and synch dist is 11s
The host will not synchronize to the selected peer if the total distance 
is greater than NTP.MAXDISTANCE.
NTP.MAXDISTANCE is 1s.
You might want to check NTP RFC.

Hope it helps