Support Level

Barry Brimer lists at brimer.org
Wed Nov 14 06:49:55 UTC 2007


https://www.redhat.com/wapps/store/catalog.html

On Wed, 14 Nov 2007, Mad Unix wrote:

> can any one tell the price of each of them, and redhat link that have
> the price list.
>
> Thanks
>
> On Oct 29, 2007 3:47 PM, Barry Brimer <lists at brimer.org> wrote:
>> Whatever you do, I would *NOT* activate those licenses with RHN until you
>> get it settled.  I would expect Dell could take them back if they have not
>> been activated.  Once they are activated you are probably stuck with them.
>>
>> Barry
>>
>>
>> On Mon, 29 Oct 2007, Mad Unix wrote:
>>
>>> I have requested 7 servers  PE2950, they came with RHEL 5 preinstalled
>>> actually
>>> i have requested the RHEL 5 separately and i paid full price of it,
>>> now i receive the following message from the Linux support in our country
>>> that
>>> they have reduced my support level from standard to basic, but i want to
>>> insist using the support level standard instead of basic what shall i do, i
>>> think its the mistake of the dealer ...or
>>>
>>> the letter:
>>>
>>> Since the acquired servers already include an OEM RedHat Licenses
>>> preinstalled and according to RedHat Corp rules, you will loose the standard
>>> level of support that comes with GFS and Cluster suite to the basic level of
>>> support.
>>>
>>>
>>>
>>>
>>> --
>>> madunix
>>> --
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>>>
>>>
>>>
>>>
>>
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>
>
>
> -- 
> madunix
>
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