Convert CentOS 5.6 to RHEL 5.6

[Matty Sarro]

Oracle linux has been pretty much blacklisted by red hat. That's why a
number of changes were done to how red hat pushes out kernel patches;
specifically to stymy their efforts. Also, having an issue responded
to within a week is horrid, especially in an enterprise environment.
Usually when I am having an issue, I need a resolution FAST.

Don't drink the oracle koolaid. Copy your /home directory and any
customized files from /etc to a safe place, and then reinstall RHEL.
The support is worth every cent.

On Wed, Aug 24, 2011 at 12:57 PM,  <m.roth at 5-cent.us> wrote:
> Chi Chan wrote:
>> On Wed, Aug 24, 2011 at 10:22 AM,  <m.roth at 5-cent.us> wrote:
>>> It is less evil. And going to Oracle Linux means dealing with Oracle
>>> support... or, lack thereof, and utterly uncoordinated support, for very
>>> small values of "support".
>>>
>>> It took me a *month* to get a box fixed, and that included two weeks
>>> emailing with an engineer in Chile, and three separate managers "taking
>>> ownership" of the issue....
>>
>> I also know someone who has good experience with Oracle.
>>
>> Even the free support on the Oracle Forums (at:
>> https://forums.oracle.com/forums/forum.jspa?forumID=822 ) is good --
>> so far I've posted 3 questions, and 3 of them were answered by the
>> Oracle employees within a week.
>
> Um, right. Meanwhile, this box was under warranty, and had hardware
> issues. And when I complained that the engineer in Chile was being pulled
> off to respond to other issues, and so sometimes I'd get several emails a
> day, other times, I'd email results of tests, and it would take him 2-3
> days to get back to me, I got a new engineer... WHO ONLY WORKED NIGHTS.
>
> As a comparison, I had a similar problem with a Dell box, and there was an
> FE out within two weeks, *and* one manager had "taken ownership", *and*
> when I had a problem a couple months later with another box, that same
> manager contacted me. My manager and co-worker have had similar, though
> not quite as extreme, experiences with Oracle, and we have *no* intention
> of buying Sun/Oracle ever again.
>
>         mark
>
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