drac4/p racadm on centos 5.4

[Sukh Khehra]

Problem::

# /opt/dell/srvadmin/rac4/bin/racadm getsysinfo
ERROR: Unable to communicate with RAC controller. Please make sure that a RAC
controller is present in the server and appropriate software is installed.

Description::

I am posting here because Dell support has proved to be useless on this issue. Hoping someone here might have some ideas. I am working on deploying Dell OMSA 6.2 on our many dell servers in production environment. Quite a few of these are Dell R200s with DRAC4/P. I am unable to use racadm on ANY of my hosts with DRAC4/P installed. 

The DRAC works ok if I just access it on its own ip using the web interface. I can even access the OS console from the DRAC web interface. This and the fact that I am having the problem on all my Drac 4/p systems rules out the DRAC being bad. So the usual "powercyle the system" resolution doesn't make sense.

I was told by Dell support to try and upgrade the firmware. My attempt to do so fails with the following error:

# ./RAC_FRMW_LX_R222914.BIN
Collecting inventory...
.
Running validation...

This Update Package is not compatible with your system configuration.


Here is some additional information on the issue.


# dmidecode | grep -A10 'System Information'
System Information
        Manufacturer: Dell Inc.
        Product Name: PowerEdge R200
        Version: Not Specified
        Serial Number: H2XPKH1
        UUID: 44454C4C-3200-1058-8050-C8C04F4B4831
        Wake-up Type: Power Switch
        SKU Number: Not Specified
        Family: Not Specified

# /usr/bin/ipmitool sdr elist mcloc
DRAC4            | 00h | ok  | 11.1 | Dynamic MC @ 26h
BMC              | 00h | ok  |  7.1 | Dynamic MC @ 20h

# /opt/dell/srvadmin/sbin/srvadmin-services.sh start
Starting Systems Management Device Drivers:
Starting dell_rbu:                                         [  OK  ]
Starting ipmi driver: Already started                      [  OK  ]
Starting Systems Management Data Engine:
Starting dsm_sa_datamgrd:                                  [  OK  ]
Starting dsm_sa_eventmgrd:                                 [  OK  ]
Starting dsm_sa_snmpd:                                     [  OK  ]
Starting DSM SA Shared Services:                           [  OK  ]



# rpm -qa | grep -Pi 'srv|ipm'
srvadmin-omcommon-6.2.0-1.19.el5
srvadmin-xmlsup-6.2.0-1.17.el5
srvadmin-storage-6.2.0-1.29.el5
srvadmin-storage-populator-6.2.0-1.25.el3
srvadmin-storageservices-6.2.0-10.1.2.el5
OpenIPMI-tools-2.0.16-5.el5_4.1
srvadmin-rac5-components-6.2.0-677
srvadmin-rac4-6.2.0-1.5.el5
srvadmin-deng-6.2.0-1.6.el5
srvadmin-hapi-6.2.0-1.17.el5
srvadmin-smcommon-6.2.0-1.29.el5
srvadmin-omacore-6.2.0-1.18.el5
srvadmin-base-6.2.0-1.5.el5
srvadmin-megalib-6.2.0-1.6.el3
srvadmin-sysfsutils-6.2.0-2.1.el5
srvadmin-fsa-6.2.0-1.6.el3
srvadmin-storelib-sysfs-6.2.0-1.1.el5
OpenIPMI-2.0.16-5.el5_4.1
srvadmin-racadm4-6.2.0-677
srvadmin-racsvc-6.2.0-677
srvadmin-racdrsc4-6.2.0-677
srvadmin-omilcore-6.2.0-1.9.el5
srvadmin-isvc-6.2.0-1.16.el5
srvadmin-cm-6.2.0-677
srvadmin-storelib-6.2.0-1.11.el3
srvadmin-storelib-libpci-6.2.0-1.1.el5
OpenIPMI-libs-2.0.16-5.el5_4.1
srvadmin-rac4-components-6.2.0-677