[rhelv6-list] Restricting bugzillas

[William Warren]

That doesn't explain the sudden shift in marking BZ private by default for
an open source product.  Ever since the current CEO came in RH has been
getting more and ore secretive and this goes against the spirit of Open
Source.

On Fri, Jan 13, 2012 at 10:06 AM, Robin Price II <rprice at redhat.com> wrote:

> List,
>
> I don't know how much I can go into the details but I can assure you,
> being apart of GSS, the major concern has been with customer privacy.  I
> would take the suggestions from this list of contacting support or your TAM
> and seeing if they can give you the information in your case.
>
> Also, every case we get should be worked and logged.  Many of the issues
> are being captured and have a kbase assigned to it.  There is a very high
> chance that the BZ you are looking for has a kbase made for it as well.  If
> you are looking for details in a BZ, try looking in our knowledge base
> also.  GSS has done an amazing job capturing these cases and putting the
> work that was done towards the resolution (even if its being tracked in a
> BZ) into a Knowledge Base article for all customers to reference.
>
> Hope this helps and TGIF.  :)
>
>
> ~rp
>
>
>
> On 01/12/2012 04:30 PM, William Warren wrote:
>
>> RedHat used to leave its bugzilla mostly open. I am seeing more and more
>> closed bugzilla entries even to registered accounts. Is this part of
>> trying to hide things from oracle?
>>
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>
>
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