[rhelv6-list] glibc-2.17-55.el7_0.1 (latest RHEL-7 update) is not available

[Brian Long (brilong)]

You guys should consider subscribing to the non-Red Hat-sponsored RHEL 7 list at http://lists.clefos.org/mailman/listinfo/enterpriseseven-list

:-)

The more people we get to subscribe and participate in that mailing list, the better.

/Brian/
-- 
       Brian Long                             |       |
       Research Triangle Park, NC         . | | | . | | | .
                                              '       '
                                              C I S C O

On Sep 1, 2014, at 11:24 AM, inode0 <inode0 at gmail.com> wrote:

> On Mon, Sep 1, 2014 at 10:17 AM, Akemi Yagi <amyagi at gmail.com> wrote:
>> On Mon, Sep 1, 2014 at 6:30 AM, inode0 <inode0 at gmail.com> wrote:
>>> On Sun, Aug 31, 2014 at 1:20 PM, Akemi Yagi <amyagi at gmail.com> wrote:
>>>> I know this list is for RHEL-6 but I'm posting an issue on RHEL-7
>>>> hoping some RedHatter is reading the post.
>>>> 
>>>> FYI, I have opened a support case (#01182854) but the responder did
>>>> not 'get the message'. I also started a thread on the community
>>>> discussion page. No response there. This is why I came to the mailing
>>>> list. (end of preamble)
>>> 
>>> Since the release of RHEL7 I have seen this happen multiple times on
>>> the Workstation product. I have opened two tickets with Red Hat
>>> support, called and reported it to customer service, reported it on
>>> IRC in #rhel multiple times, and there is a thread on the forums about
>>> why Red Hat doesn't seem to be able to monitor the CDN for these
>>> failures without us notifying them about the missing updates every
>>> time something goes wrong.
>> 
>> Thank you for the note. I see the discussion thread:
>> 
>> https://access.redhat.com/discussions/1134643
>> "Does Red Hat bother to monitor its CDN for erratum delivery? Answer: no"
>> 
>> Actually, the problem I wanted to talk about is not just the
>> unavailability of a security package but more about the lack of a way
>> to communicate with Red Hat. The US is in a 3-day weekend and it seems
>> like no one is monitoring anything. The person who replied in the
>> support case I opened was "clueless".
>> 
>> By the way, I remember an argument against creating a mailing list for
>> RHEL-7. I feel the mailing list is quite useful and, like in this
>> case, it did provide useful info that I could not get through the
>> support venue(s).
> 
> I could not agree with you more. In the past often I would get better
> support response by using mailing lists where those who actually work
> on the various products get a chance to see the problem report before
> I spend a week trying to get through support channels.
> 
> Of course, with proper monitoring and response to it in this case we
> shouldn't need to be dealing with support channels at all.
> 
> John
> 
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