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Re: [rhn-users] Is there a customer service at Red Hat???



On Fri, 16 May 2003, Oswald Wyler wrote:

> I have rpeatedly asked the same question about my basic entitlement.
> Every time, an answer "within 48 hours" was promised.  I never got
> any kind of answer, and I think the question is entirely reasonable.
> 
> Has anyone had a good service from Customer Service?
> 

Oh yes, the speed of the credit card charge processing is excellent.

Basic entitlement does not include support.




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