[rhn-users] rhn_register dont allow up2date

[Todd Warner]

On Fri, 9 Apr 2004, Murat Isik wrote:

> Hello,
> 
> I have a Red Hat Enterprise Linux ES (v. 2.1)  system at work which I have
> updated sometime ago. It was a flawless, no-problem update. However our
> company moved and during the move we happened to reinstall the enterprise
> system from scratch and now we cant update it.
> 
> I have installed all the necessary ssl related new rpms just like I did the
> last time, then ran rhn_register with the very same username and password I
> have used last time (the ones we got when we bought the system) and
> rhn_register gives me this error:
> 
> Problem registering system:
> 
> Error Message:
> Registration failed: RHN Software Management
> service entitlements exhausted

Precisely what the error message says. Now what does it mean? :)

There are two kinds of entitlements:
o system entitlements: update/management/provisioning entitlement
  - you can see your status by clicking on "Systems" (on top) and
    "System Entitlements" (on the side). Look towards the bottom of the
    page for a summary.
o channel entitlements: suscription to specific channels
  - you can see your status by clicking on "Channels" (on top) and
    "Channel Entitlements" (on the side). 

So... when you subscribe to the service you buy, say for example:
10 provisioning system entitlements
1000 management system (or service) entitlements
75 RHEL 2.1 ES channel entitlements

In order for a machine to update you need to have it slotted with a
system entitlement (what kind of service) *and* a channel entitlement
(what kind of operating system).

Now, we will allow you to *register* as many machines as you have system
entitlements, but once you run out of channel entitlements those
machines will be non-entitled to any particular software channel. But
that does not seem to be your problem.

You have run out of system/service entitlements.

What you have to do:
o chances are you have registered the same machine multiple times,
  soaking up those precious entitlements. Blow away old duplicates on
  the website. This should free up some used up entitlements.
o it's generally a good idea to take a look at your entitlements from
  time to time to see if (a) you need to purchase more, or (b) clean house
  and get rid of registered systems that are probably duplicates just
  soaking up entitlements (NOTE: if you have 5 instances of machine
  a.example.com, and that machine *can* receive updates, the last one
  listed it generally the "correct one". You can tell by looking to see
  when it last checked int).

A nice long-winded answer (I intended a two paragraph response). Hope
that helps.
-todd

> Error Class Code: 91
> Error Class Info: Registration token unable to
> entitle system: maximum membership exceeded
> Explanation:
> An error has occurred while processing your
> request. If this problem
> persists please enter a bug report at
> bugzilla.redhat.com.
> If you choose to submit the bug report,
> please be sure to include
> details of what you were trying to do when
> this error occurred and
> details on how to reproduce this problem.
> 
> 
> I have searched through the https://rhn.redhat.com site by logging on with
> the same username/password. Under Systems I saw two different systems one
> management, one update, although I have only one system. I could not really
> figure out what to do or who to contact next. Everytime I try to change
> something from System Entitlements menu it gives me the error:  "You do not
> have enough entitlements to entitle all selected systems."
> 
> What might be wrong?. Any ideas? Thanks in advance...
> 
> Have a nice day
> 
> Murat Isik

-- 
____________
 /odd Warner                                    <taw@{redhat,pobox}.com>
          Bit Twiddler - Operation Cheetah Flip - Red Hat Inc.
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"But when you think about it, it's mostly the bad decisions we make
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