[rhn-users] bogus "Abuse of Service" message from up2date

[Aaron Bennett]

Hello,

Starting last night, I haven't been able to do up2date -u ( or any other 
up2date command ) on one of my RHEL AS (Academic Edition) servers 
without getting an Abuse of Service message.  I *know* that this is a 
bogus message; I was able to up2date the system early in the morning 
yesterday, but as of last night, I can't.  Oddly enough, I can schedule 
package installs via rhn.redhat.com; but the machine will never pick 
them up even though rhn.redhat.com shows that the machine is checking in 
regularly.

Since Red Hat doesn't provide support for the Academic version of RHEL 
AS, I'm fairly out of ideas about what to do.  Has anyone seen this?  Is 
anyone from Red Hat monitoring this list?

Thanks,

Aaron Bennett

---- error message below -----


https://xmlrpc.rhn.redhat.com/XMLRPC
Traceback (most recent call last):
  File "/usr/sbin/up2date", line 1174, in ?
    sys.exit(main() or 0)
  File "/usr/sbin/up2date", line 668, in main
    up2dateAuth.updateLoginInfo()
  File "up2dateAuth.py", line 151, in updateLoginInfo
  File "up2dateAuth.py", line 117, in login
up2date_client.up2dateErrors.AbuseError:
Error Message:
    Abuse of Service detected for server foo.olin.edu
Error Class Code: 49
Error Class Info:
     You are getting this error because RHN has detected an abuse of
     service from this system and account. This error is triggered when
     your system makes too many connections to Red Hat Network. This
     error can not be triggered under a normal use of the Red Hat Network
     service as configured by default on Red Hat Linux.
 
     The Red Hat Network services for this system will remain disabled
     until you will reduce the RHN network traffic from your system to
     acceptable limits.
 
     Please log into RHN and visit https://rhn.redhat.com/help/contact.pxt
     to contact technical support if you think you have received this
     message in error.
 
[root at ssh1 root]#


-- 
Aaron Bennett
UNIX Administrator
Franklin W. Olin College of Engineering