[rhn-users] Duplicate Errata Alerts

[Scott Becker]

I have a login to rhn because I have 10 licences for RHEL ES. We are 
paying almost $3K per year. I'm not paying extra for "support beyond 
installation issues" so I guess I only get the "right to use their 
binaries on 10 computers" and rhn access. I think someone may have read 
my original post and fixed the problem because recently I've only been 
getting one email per errata. I would be nice if they would speak up, at 
least by private email about the issue if they fixed something. They 
probably don't want to because they're afraid I would have they're email 
and would bug them about other things they aren't allowed to help me with.

This morning I received 8 copies of the errata for samba. But only one 
of the others.

    scottb


hubarlow at sbcglobal.net wrote:
> I think the Red Hat support is only for paying customers (IE: 
> businesses that subscribe to Red Hat Enterprise).  This is probably 
> the forum that they want you to use if you are just using thier open 
> source software (IE: Fedora Linux).  Unfortunately I do not know how 
> to resolve your issue but I do not want you to experience the same 
> frustration I had until MY paradigm shift.  Hugh
>  
> ----- Original Message ----
> From: Scott Becker <scottb at bxwa.com>
> To: rhn-users at redhat.com
> Sent: Thursday, July 13, 2006 12:11:19 PM
> Subject: [rhn-users] Duplicate Errata Alerts
>
> Every time an Errata Alert is issued, I receive two notices for each
> one. Is there someone here who can resolve this?
>
> I would think that this type of issue would be something I could email
> directly to support about to get resolved but when I log in to RHN and
> click on help, I get lots of documents and FAQs but no support email
> address. So I have to bug this group  :(
>
>     scottb
>
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