[rhn-users] Newbie Question: How do I report a bug?

Thu Mar 16 14:22:25 UTC 2006

When I log on I only see two big red buttons, "Red Hat Network" and "Knowledgebase".

Does this mean that there is a different subscription that I must purchase for support?

R. Joe Schirmer
Software Engineering Lead
Crane Aerospace and Electronics
Signal Technology, Wireless Monitoring Solutions (WMS)
972-964-5178 x129

> -----Original Message-----
> From: rhn-users-bounces at redhat.com 
> [mailto:rhn-users-bounces at redhat.com] On Behalf Of Riley, Liz (ACHE)
> Sent: Thursday, March 16, 2006 8:19 AM
> To: Red Hat Network Users List
> Subject: RE: [rhn-users] Newbie Question: How do I report a bug?
> 
> 
> http://www.redhat.com/apps/support
> 
> Login and you should see near the bottom 4 big red but6tons, 
> click on web support, or call them on the phone
> 
> -----Original Message-----
> From: rhn-users-bounces at redhat.com 
> [mailto:rhn-users-bounces at redhat.com] On Behalf Of Schirmer Joe
> Sent: 16 March 2006 14:15
> To: Red Hat Network Users List
> Subject: RE: [rhn-users] Newbie Question: How do I report a bug?
> 
> I've already been out to Red Hat's Bugzilla site but noticed 
> that under the support note it said:
> 
>     "If you are a Red Hat Enterprise Linux customer and have an active
>      support entitlement, please log in to Red Hat Support 
> for assistance
>      with your issue."
> 
> Since I have a support entitlement I'm trying to find out how 
> to go through proper chanels.
> 
> R. Joe Schirmer
> Software Engineering Lead
> Crane Aerospace and Electronics
> Signal Technology, Wireless Monitoring Solutions (WMS)
> 972-964-5178 x129
> 
> 
> > -----Original Message-----
> > From: rhn-users-bounces at redhat.com
> > [mailto:rhn-users-bounces at redhat.com] On Behalf Of Alex Lyashkov
> > Sent: Thursday, March 16, 2006 12:19 AM
> > To: Red Hat Network Users List
> > Subject: Re: [rhn-users] Newbie Question: How do I report a bug?
> >
> > https://bugzilla.redhat.com/bugzilla/index.cgi
> >
> > В Чтв, 16.03.2006, в 00:22, Schirmer Joe пишет:
> > > I found what I think is a bug with rpm when the --root
> > option is used. 
> > > How do I go about reporting the bug?  I have a an active "Red Hat 
> > > Enterprise Linux ES (v.4 L3 for x86, AMD64, and Intel EM64T)"
> > > subscription.
> > > 
> > > R. Joe Schirmer
> > > Software Engineering Lead
> > > Crane Aerospace and Electronics
> > > Signal Technology, Wireless Monitoring Solutions (WMS)
> > > 972-964-5178 x129
> > > 
> > >
> > >
> > >
> > 
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Attention: 
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