[rhn-users] RHN Account Policies

Robert Potts robert at pottsdata.com
Tue Jan 9 01:39:23 UTC 2007


When it comes down to it, RHN is a highly amateur operation. They have 
proven this time and again, year after year. If you want a real 
operating system, use and support OpenBSD.

http://www.openbsd.org

Sander Steffann wrote:
> Hi,
>
>> Some time ago RHN suddenly and without warning altered its rules for
>> account names. Among other things the hyphen was no longer allowed in
>> an account name. This disrupted our policies and procedures for
>> managing our accounts. Lots of discussion followed, some at least at
>> RHN felt they made a mistake doing that and the policy was changed
>> back to allow hyphens although it took a very long time for this to
>> find its way back into the code base.
>
> I didn't notice it, but refusing a hyphen could be very annoying, and 
> I don't see the point.
>
>> Yesterday it came to my attention while creating an account that RHN
>> no longer allows one email address to be associated with more than one
>> account on hosted.
>
> This is one thing we also need. We do the server maintenance for 
> different companies, and we create separate RHN accounts for those 
> companies. Our e-mailaddress is the contact point though. This also 
> feels like a very bad move by Red Hat.
>
>> So one question I have is why RHN chooses to enforce what seems to be
>> an arbitrary and useless new rule about email addresses?
>
> Indeed. If someone from Red Hat is reading this: please explain, and 
> if there is no good reason: please remove this limitation.
>
>> Another is
>> why there aren't announcements about such things made in public so
>> those of us who will have business operations disrupted will have a
>> chance to prepare ourselves before the disruption occurs?
>
> I also agree with you here. These kind of things should be made public 
> in advance. If that is not possible, it should be very well documented 
> in for example the release notes.
>
> - Sander
>
>
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