[rhn-users] RHN Account Policies

[Dave Edsall - The Tauminator]

   Mr. Potts,

   Many of us on this list work for businesses and large organizations and 
we'd like to see discussions conducted in a professional manner. Violations of 
netiquette (your quoting of Sander's private e-mail) and ad-hominem attacks, 
such as those quoted below aren't constructive nor are they respectful. 
They're more reminiscent of the kinds of things I saw on USENET in the early 
1990s.

>
>I find that this list is frequently populated by childish, silly people 
>who cannot engage in a productive discussion.  Instead they throw rocks 
>and garbage at dissenters and try to get rid of them.
>
>Very lame.  In fact, pathetic. 
>

   Getting back to John's original message, I'd like to know from Red Hat if this is somehow connected to an enhancement (or degradation) of their online support system? I work with an enterprise account at Iowa State in addition to now maintaining a server which has its own separate account on RHN. When attempting to change the contact e-mail for this separate account in RHN yesterday, an e-mail was sent to the new address asking for a confirmation of the change. Following that URL took me to the support site. Having never changed a contact address before, is this normal or is this new? If so, is this the reason for the one account, one unique e-mail?

   I am also behind John in saying that enhancements shouldn't be "sprung" on us overnight. Hell, even Micro$oft lets people beta test features months in advance before releasing them on the enterprise admins.


    Dave



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Dave Edsall                        
Academic Systems Software
Information Technology Services  
Iowa State University       
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