[rhn-users] RHN Housekeeping

[Daryl Herzmann]

Hi,

Just curious on a number of RHN hosted issues this fine Friday afternoon.

1) Still no RHN 5.0.1 release notes on the website?

    https://rhn.redhat.com/rhn/help/release-notes/hosted/index.jsp

    Perhaps they are only going to be released via email now?
    https://www.redhat.com/archives/rhn-users/2007-May/msg00034.html

2) I'm getting duplicate "System Profile deleted" messages when deleting
    a system profile on RHN hosted.  I filled a bz about this almost 3
    months ago and the only action made on the ticket was to set
    OtherBugsDependingOnThis to bz entries I can't see :(

    https://bugzilla.redhat.com/bugzilla/show_bug.cgi?id=236604

3) RHN apidocs page contains a header bar and side bar that changes based
    on the last page you visited or the last phase of the moon.

    https://rhn.redhat.com/rhn/apidoc/

    We actually filed a Customer Service Request on it, but haven't heard
    anything back.  I sort of wonder how this bug showed up, perhaps there
    was a silent code push on RHN hosted again :(

4) From the main system overview page, there is no link to the
    "Connection" page, but that link appears once you select something
    else in the bar.  Another 3 month bug in NEW status and with links
    to other bugs I can't see :(

    https://bugzilla.redhat.com/bugzilla/show_bug.cgi?id=236045


The procedure to get these issues is very frustrating, it invariably goes 
like this:

1. Find bug in new release of RHN code
2. File bugzilla entry, don't get a response
3. File a Customer Service Request, get a lame response
4. Go on IRC to complain about #2 and #3, get helpful response
5. Wait on #2 or #3, watch bug get fixed with update to bugzilla, nothing
    sent to customer service request.
6. Go to email list to complain about the entire thing :)

While these issues are rather small, it continues to be disappointing how 
long it takes to get them fixed.  This is not what we expect from Open 
Source software, but again, RHN hosted is not open source.


daryl