[rhn-users] RedHat will no longer use rhn-outage-list, why?
daryl herzmann
akrherz at iastate.edu
Thu Mar 31 13:15:01 UTC 2011
Howdy,
After the recent outages with RHN hosted (most recent being on the 28th),
I inquired with Red Hat GSS on why Red Hat no longer announces outages on
the rhn-outage-list list. The mailman page has:
rhn-outage-list -- Announcements Related to RHN Service Interruptions
The GSS response was:
"outage emails have been stopped intentionally for business reason"
Okay, I suspect we can't be told what that business reason is either.
Would anybody on this list care to clarify the outage notification policy?
This page here appears to be wrong given the above.
https://access.redhat.com/knowledge/docs/Red_Hat_Network/Outage_Policy/index.html
" Red Hat Network will send a notification through the mailing list (see
below) in advance of unscheduled maintenance whenever possible. In the
event that we are unable to send advance notification of unscheduled
maintenance, we recommend that you contact Customer Service for
additional details."
Which means GSS will tell you that they can't tell you what happened!
daryl
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