[Spacewalk-list] Spacewalk Client Registration problem

[Pradeep Kilambi]

On 08/18/2009 02:29 AM, cheerla sreehari wrote:
> Hi ,
>
> I have installed Spacewalk client and server in the same machine . 
> When I try to register the same I am getting the following error message :
>
> [Tue Aug 18 20:03:23 2009] up2date A protocol error occurred: Internal 
> Server Error , attempt #1,
> [Tue Aug 18 20:03:32 2009] up2date A protocol error occurred: Internal 
> Server Error , attempt #2,
> [Tue Aug 18 20:03:48 2009] up2date A protocol error occurred: Internal 
> Server Error , attempt #3,
> [Tue Aug 18 20:04:12 2009] up2date A protocol error occurred: Internal 
> Server Error , attempt #4,
> [Tue Aug 18 20:04:31 2009] up2date A protocol error occurred: Internal 
> Server Error , attempt #5,
> [Tue Aug 18 20:04:35 2009] up2date Error communicating with server. 
> The message was:
> Internal Server Error
> [Tue Aug 18 20:04:35 2009] up2date
> Traceback (most recent call last):
>   File "/usr/sbin/rhnreg_ks", line 216, in ?
>     cli.run()
>   File "/usr/share/rhn/up2date_client/rhncli.py", line 65, in run
>     sys.exit(self.main() or 0)
>   File "/usr/sbin/rhnreg_ks", line 90, in main
>     rhnreg.getCaps()
>   File "/usr/share/rhn/up2date_client/rhnreg.py", line 306, in getCaps
>     s.capabilities.validate()
>   File "/usr/share/rhn/up2date_client/rhnserver.py", line 156, in 
> __get_capabilities
>     self.registration.welcome_message()
>   File "/usr/share/rhn/up2date_client/rhnserver.py", line 50, in __call__
>     return rpcServer.doCall(method, *args, **kwargs)
>   File "/usr/share/rhn/up2date_client/rpcServer.py", line 272, in doCall
>     raise up2dateErrors.CommunicationError(e.errmsg)
> up2date_client.up2dateErrors.CommunicationError: Error communicating 
> with server. The message was:
> Internal Server Error
>

Could you take a peek at /var/log/httpd/error_log on your spacewalk 
server and paste me the traceback. If you dont see one, please bump the 
debug level in /etc/rhn/default/rhn_server.conf, restart apache and 
retry. Also make sure you have the latest rhn-client-tools rpms from 
spacewalk-0.6 repo.

~ Prad


>
> Please suggest me how I can resolve this issue .
> Thanks in Advance .
>
>
> Regards,
> SreeHari Ch
> ------------------------------------------------------------------------
>
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-- 
--
Pradeep Kilambi
Senior Software Engineer
RHN Satellite Engineering
Phone: +1 919 754 4285
RHCE # 805008680430554


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