[Spacewalk-list] OSAD - Clients not receiving actions

[Jeremy Davis]

List,

I have a Spacewalk 1.4 installation and have about 2000+ servers connected
to proxy servers. At intermittent times I am unable to send remote commands
to clients via the osad service. When this happens the only way to get this
feature to work again is to perform the following steps on in order.

Step 1: On Spacewalk Application server.
service jabberd stop
service osa-dispatcher stop
rm -f /var/lib/jabberd/db/*
service jabberd start
sleep 5
service osa-dispatcher start

Step 2: Wait until Proxy server reconnect to Spacewalk Application server.

Step 3: On Spacewalk Proxy servers.
service jabberd stop
rm -f /var/lib/jabberd/db/*
service jabberd start

After I perform these steps the client will be able to receive actions until
the next time it goes down. Unfortunately, I am unable to find any logs to
determine what is going on. Any assistance you could provide in this would
be greatly appreciated.

Thanks,
Jeremy
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