[Spacewalk-list] trouble with kickstart profiles

[Armstrong, Kenneth Lawrence]

Did some further troubleshooting, and it appears to be an authentication issue.  I even had the guy who set the server up log in with his admin account (the one he used during setup) and according to the /var/log/tomcat5/catalina.out file, we are having authentication issues with it:

2013-08-19 11:15:03,697 [TP-Processor7] ERROR com.redhat.rhn.manager.kickstart.cobbler.CobblerLoginCommand - XmlRpcFault while logging in.  most likely user doesn't have permissions.
redstone.xmlrpc.XmlRpcFault: cobbler.cexceptions.CX:'login failed (admin)'

...

2013-08-19 11:15:03,698 [TP-Processor7] WARN  org.apache.struts.action.RequestProcessor - Unhandled Exception thrown: class com.redhat.rhn.manager.kickstart.cobbler.NoCobblerTokenException
2013-08-19 11:15:03,698 [TP-Processor7] ERROR com.redhat.rhn.frontend.servlets.SessionFilter - Error during transaction. Rolling back
javax.servlet.ServletException: We had an error trying to login.


...

Caused by:
com.redhat.rhn.manager.kickstart.cobbler.NoCobblerTokenException: We had an error trying to login.


Caused by:
redstone.xmlrpc.XmlRpcFault: cobbler.cexceptions.CX:'login failed (admin)'

...

2013-08-19 11:15:03,718 [TP-Processor7] ERROR org.apache.catalina.core.ContainerBase.[Catalina].[localhost].[/rhn].[action] - Servlet.service() for servlet action threw exception
redstone.xmlrpc.XmlRpcFault: cobbler.cexceptions.CX:'login failed (admin)'



We have tried with three different accounts that have full admin access to this system, all resulting in the same errors.

I don't really know much about Tomcat, so where else could I look to try and solve this?

Thanks.

-Kenny

From: spacewalk-list-bounces at redhat.com [mailto:spacewalk-list-bounces at redhat.com] On Behalf Of Armstrong, Kenneth Lawrence
Sent: Monday, August 19, 2013 10:17 AM
To: spacewalk-list at redhat.com
Subject: [Spacewalk-list] trouble with kickstart profiles

Hello all,

We have a Satellite (ver 5.4.1) server running on RHEL 5.9.  I was attempting to create a Kickstart profile, when I ran into an issue.

I was able to enter in the information, but when I clicked on continue, I got the following:

The server experienced a problem which prevented your request from being filled out. It may not be possible to execute this action at this time.

I googled this and ran across something similar at http://osdir.com/ml/spacewalk-list/2011-11/msg00034.html, however SELinux is in Permissive mode on this server (I inherited this system).

I thought I would check the permissions on the files in /var/lib/rhn/kickstarts/wizard/ and everything is in 644 mode, and owned (both user and group) by either root or tomcat.  The directory permission is set to 775, so that seems fine as well.

Any thoughts on where I can go to troubleshoot further?

Thanks.

-Kenny
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