[Spacewalk-list] Spacewalk notifications

[Jan Hutař]

On Sat, 01 Jun 2013 14:56:53 +0200 Benedetto Vassallo
<benedetto.vassallo at unipa.it> wrote:

> 
> Def. Quota Benedetto Vassallo <benedetto.vassallo at unipa.it>:
> 
> > Def. Quota Benedetto Vassallo <benedetto.vassallo at unipa.it>:
> >
> >> Def. Quota Michael Mraka <michael.mraka at redhat.com>:
> >>
> >>> Benedetto Vassallo wrote:
> >>> %
> >>> % Hi all,
> >>> % I have an issue on spacewalk notifications.
> >>> % Starting 2 weeks ago, my spacewalk server don't send any
> >>> % notification e-mail regarding monitoring probes, and I
> >>> find the % following message in
> >>> my /var/log/nocpulse/NotifEscalator-error.log % file:
> >>> %
> >>> % 2013-05-06 10:29:25  7052 Unable to acquire lock on
> >>> % /var/tmp/01_1367828964_007780_001 /usr/bin/notifier-7115
> >>> at
> >>> % /usr/share/perl5/vendor_perl/NOCpulse/Notif/AlertFile.pm
> >>> line 111. % % Yesterday I upgraded my spacewalk
> >>> installation to 1.9 but nothing is changed.
> >>> %
> >>> % What I can do to solve this issue?
> >>>
> >>> Hi Benedetto,
> >>>
> >>> Does /var/tmp/01_1367828964_007780_001 file exists?
> >>> What are its permissions?
> >>> Are there any relevant selinux errors?
> >>>
> >>> Regards,
> >>>
> >>> --
> >>> Michael Mráka
> >>> Satellite Engineering, Red Hat
> >>>
> >>> _______________________________________________
> >>> Spacewalk-list mailing list
> >>> Spacewalk-list at redhat.com
> >>> https://www.redhat.com/mailman/listinfo/spacewalk-list
> >>
> >> Hi Michael,
> >>
> >> As I wrote in my previous e-mail, all files in /var/tmp
> >> exists.
> >>
> >> Their permissions are:
> >>
> >> -rw-rw-r--  1 nocpulse nocpulse  3396 14 mag 16:52
> >> 01_1367828964_007780_001
> >>
> >> Selinux is disabled.
> >>
> >> Today I tried to reinstall spacewalk from zero, using the
> >> same database (skipping database polupation when executing  
> >> spacewalk-setup --disconnected) and I have the same
> >> situation.
> >>
> >> Can you help me, please?
> >>
> >> Thank you.
> >>
> >>
> >> -- 
> >> Benedetto Vassallo
> >> Sistema Informativo di Ateneo
> >> Settore Gestione Reti Hardware e Software
> >> U.O.B. Sviluppo e manutenzione dei sistemi
> >> Università degli studi di Palermo
> >>
> >> Phone: +3909123860056
> >> Fax: +390916529124
> >>
> >>
> >> _______________________________________________
> >> Spacewalk-list mailing list
> >> Spacewalk-list at redhat.com
> >> https://www.redhat.com/mailman/listinfo/spacewalk-list
> >
> > Hi all,
> > Can anyone help me to solve this issue?
> > What I have to investigate to understand where is the
> > problem? Maybe I miss some perl module?
> > The strange thing is it has stopped working from one day to
> > another. All my 829 probes are still working, just spacewalk
> > don't send e-mails Please help me.
> > Thank you.
> >
> >
> >
> > -- 
> > Benedetto Vassallo
> > Sistema Informativo di Ateneo
> > Settore Gestione Reti Hardware e Software
> > U.O.B. Sviluppo e manutenzione dei sistemi
> > Università degli studi di Palermo
> >
> > Phone: +3909123860056
> > Fax: +390916529124
> >
> >
> > _______________________________________________
> > Spacewalk-list mailing list
> > Spacewalk-list at redhat.com
> > https://www.redhat.com/mailman/listinfo/spacewalk-list
> 
> Hi again,
> I re-installed my spacewalk from scratch on a new linux box.
> 
> I also used a fresh oracle schema on the same db machine where
> is the production db (different from both the
> spacewalk-production and spacewalk-new box).
> My oracle db is 10.2.0.5 and (of course) spacewalk version is
> 1.9
> 
> I registered a system on the new spacewalk instance, created
> a monitoring probe and all is working fine.
> 
> So, I guess, there must be something in the production schema
> database making my spacewalk-production box not sending
> notification e-mails.
> 
> I checked my db for invalid objects but found nothing.
> 
> My production DB schema was created with spacewalk 1.0 and
> updated every new release.
> 
> What I have to check on my DB in order to solve that issue?
> Alternatively, can I export my production schema data in the
> new schema without broken the new schema?
> Keep present that change the spacewalk IP, hostname and
> certificate.
> 
> I have 180 registered systems and 829 configured monitoring
> probes in my production spacewalk instance, and I use
> spacewalk to manage, deploy configuration files and
> monitoring, so, if it's possible, I prefer don't move my
> systems manually in the new spacewalk installation.
> 
> Keep also present, all is working in my production
> installation, even monitorig probes (from the web gui I see
> the correct status for every probe). Just notification e-mail
> don't work.
> 
> Can you help me?
> Best regards.

You can check that relevant packages were not altered:

# rpm -qV `rpm -qa | grep -i -e noc -e monitoring -e perl`
.M.......    /var/lib/nocpulse/NPkernel.out
S.5....T.  c /etc/NOCpulse.ini

(you can compare output from your new and old box)

Regards,
Jan



-- 
Jan Hutar     Systems Management QA
jhutar at redhat.com     Red Hat, Inc.
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